All Insights

Who’s Paying Cash for Cars?

Who’s Paying Cash for Cars?

Sky-high interest rates and tightening credit have made buying a new car more daunting than it’s been in years. It...
3 Min ReadNov 14Courtney Gaillard
Car Buyers Eager to Shun Idle Time, Not Dealer Showrooms.

Car Buyers Eager to Shun Idle Time, Not Dealer Showrooms

Most dealerships are hyperfocused on building a better buying experience for their customers. Contrary to popular belief, a better experience...
4 Min ReadNov 13CDK Global
Time Is Ticking on Customer Satisfaction E Book

Time Is Ticking on Customer Satisfaction E-Book

If there’s one thing no one has enough of these days, it’s time. The more efficient the world becomes, the...
1 Min ReadNov 10CDK Global
The Boom-er Times Are a Changing for Dealerships.

The Boom(er) Times Are A-Changin’ for Dealerships

Baby boomers have dominated car buying and leasing for decades. Now, the oldest members of this generation, typically classified as...
4 Min ReadNov 6CDK Global
Unexpected Inventory Boosts Lead to Improved Purchase Experience.

Unexpected Inventory Boosts Lead to Improved Purchase Experience

Consumer credit continues to tighten. The workforce unrest for the Detroit automakers is just now settling. And for many, the...
3 Min ReadNov 1David Thomas
EV Service: Today and Tomorrowhttps://cms.cdkglobal.com/insights/2023-EV-Service-Today-Tomorrow

EV Service: Today and Tomorrow

As the automotive industry moves to an all-electric future, the race is on to staff up and stack up EV-capable...
1 Min ReadOct 31CDK Global
Dial Down the High Pressure Sales Experience to Win Today’s Car Shoppers.

Dial Down the High-Pressure Sales Experience to Win Today’s Car Shoppers

The verdict is in: Consumers enjoy shopping for cars on their smartphones and computers. So how can dealers embrace it? Traditional...
3 Min ReadOct 23CDK Global
Transparent Pricing’s Impact on Dealership Service Workflows.

Transparent Pricing’s Impact on Dealership Service Workflows

While each dealership is unique, offering an elevated customer experience is a common goal among most, if not all. According...
3 Min ReadOct 23Jeanie Cairo
C D K Connect. Now's your chance to see everything.

CDK CONNECT 2023: CDK Global Perspectives and Innovations

Earlier this month, thousands of customers and industry insiders participated in CDK CONNECT where they were given a customized view...
2 Min ReadOct 23CDK Global
Dealerships Must Embrace Tech to Attract Millennial Workers.

Dealerships Must Embrace Tech to Attract Millennial Workers

As staff turnover continues to plague dealerships, implementing modern technology could be the saving grace to attracting millennial talent. The...
3 Min ReadOct 20CDK Global
Ten Vital Steps to Dealership Cybersecurity.

Ten Vital Steps to Dealership Cybersecurity

The risk of a cyberattack increases every year, but you can set up security measures and regularly review them to...
4 Min ReadOct 18Brenda Lynch
Automotive Digital Retailing versus Modern Retailing.

Automotive Digital Retailing vs. Modern Retailing

Chances are you’ve seen these two phrases popping up a lot regarding vehicle sales. But what do these really mean,...
3 Min ReadOct 11Jen Miller