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![Speed Up the Car Buying Experience With Modern Retailing.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-12%2FSpeedUpModernRetailBlog.jpg%3Fitok%3DqtEiakmX&w=1080&q=75)
Speed Up the Car Buying Experience With Modern Retailing
The time it takes between when a customer walks through a dealership’s doors to driving off the lot is crucial...
3 Min Read•Dec 13•CDK Global
![Four Common Questions About Modern Retail in Automotive.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FFourQuestionsBlog.jpg%3Fitok%3D2pp21G2e&w=1080&q=75)
Four Common Questions About Modern Retail in Automotive
Modern retail is a term everyone is buzzing about. Yet, there are still a lot of questions about what it...
4 Min Read•Dec 6•Jen Miller
![More Car Buyers Visit Just One Dealership in November](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-12%2FEOPNov2023Blog.jpg%3Fitok%3DrRwh4dAK&w=1080&q=75)
More Car Buyers Visit Just One Dealership in November
Last month, higher inventories led to more people finding the car they wanted in stock and, at the same time,...
2 Min Read•Dec 5•David Thomas
![Why Process Is as Important as Dealership Technology.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FProcess%20Over%20TechnologyBlog.jpg%3Fitok%3Djlc2Baz9&w=1080&q=75)
Why Process Is as Important as Dealership Technology
Customers are increasingly vocal about subpar service and they’re taking it online. According to the latest National Customer Rage Survey...
3 Min Read•Dec 4•CDK Global
![CDK Global 2023. The Year in Research.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FYear%20of%20ResearchBlog.jpg%3Fitok%3DHBpILJo8&w=1080&q=75)
CDK Global 2023: The Year in Research
CDK Global endeavors to connect dealers with the automotive industry at large and our in-depth and revealing research covers everything...
1 Min Read•Dec 1•CDK Global
![The Ideal Automotive Sales Process May Surprise You.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FSalesSuccessBlog.jpg%3Fitok%3DuGF-WcWa&w=1080&q=75)
The Ideal Automotive Sales Process May Surprise You
Our industry has come a long way toward offering different paths to purchase for vehicle buyers. Shoppers can buy online,...
3 Min Read•Nov 20•CDK Global
![Who’s Paying Cash for Cars?](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FPayingCashBlog.jpg%3Fitok%3DG5_BX-MG&w=1080&q=75)
Who’s Paying Cash for Cars?
Sky-high interest rates and tightening credit have made buying a new car more daunting than it’s been in years. It...
3 Min Read•Nov 14•Courtney Gaillard
![Car Buyers Eager to Shun Idle Time, Not Dealer Showrooms.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FshunidletimeBlog.jpg%3Fitok%3DSKeUROdk&w=1080&q=75)
Car Buyers Eager to Shun Idle Time, Not Dealer Showrooms
Most dealerships are hyperfocused on building a better buying experience for their customers. Contrary to popular belief, a better experience...
4 Min Read•Nov 13•CDK Global
![Time Is Ticking on Customer Satisfaction E Book](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FTime%20Is%20Ticking%20Ebook.jpg%3Fitok%3Dhe20oX-X&w=1080&q=75)
Time Is Ticking on Customer Satisfaction E-Book
If there’s one thing no one has enough of these days, it’s time. The more efficient the world becomes, the...
1 Min Read•Nov 10•CDK Global
![The Boom-er Times Are a Changing for Dealerships.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-11%2FBoomersBlog.jpg%3Fitok%3D_agRQ9xx&w=1080&q=75)
The Boom(er) Times Are A-Changin’ for Dealerships
Baby boomers have dominated car buying and leasing for decades. Now, the oldest members of this generation, typically classified as...
4 Min Read•Nov 6•CDK Global
![Unexpected Inventory Boosts Lead to Improved Purchase Experience.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-10%2FEOPNovemberblog.jpg%3Fitok%3Dr06E8Qb6&w=1080&q=75)
Unexpected Inventory Boosts Lead to Improved Purchase Experience
Consumer credit continues to tighten. The workforce unrest for the Detroit automakers is just now settling. And for many, the...
3 Min Read•Nov 1•David Thomas
![EV Service: Today and Tomorrowhttps://cms.cdkglobal.com/insights/2023-EV-Service-Today-Tomorrow](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2023-10%2FEVServiceTodayBlog.jpg%3Fitok%3DAssuFJNg&w=1080&q=75)
EV Service: Today and Tomorrow
As the automotive industry moves to an all-electric future, the race is on to staff up and stack up EV-capable...
1 Min Read•Oct 31•CDK Global