Dealer Management System

The DMS Is the Engine That Drives Your Operation

A Dealer Management System (DMS) is a suite of powerful software tools that equips auto dealers with the solutions they need to be profitable on one fully integrated platform.

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Closeup of cars at dealership

The Power of a Best-in-Class DMS

Drive Profitable Growth

A DMS lets you view every conceivable aspect of your dealership. You can harness this information to identify profit drains and opportunities to drive growth.

Streamline Your Business

With a strong DMS, you can monitor operations from a single interface, automate tasks, track metrics and manage your entire operation for maximum efficiency.

Deliver a Superior Experience

Great service is all about the details. A powerful DMS lets you accelerate the sales process and maximize the buying experience for a legendary customer experience.

CDK Is at the Epicenter of Automotive Retail

2.6%

of the U.S. GDP is transacted through CDK Global*

Source: *CDK Global

Move to the DMS That Does It All

Strong

Over a million business rules are built into the system to cover nearly every business scenario so you can turn data into crucial insights that drive profits

FTC Compliant

Protect yourself, minimize fraud and detect irregularities with solutions that help you comply with the FTC Safeguards Rule

Sales-Boosting

Give your car shoppers the seamless, streamlined omnichannel experience they want with our Modern Retail workflow

Secure

Track your monetary flow with audit trails to identify and prevent profit leaks with the only auto company to hold Tier IV data centers for strict digital security

Recent Insights

Yes Your Service Department Waiting Room Really Matters .

Yes, Your Service Department Waiting Room Really Matters

Whether it’s at the dentist’s office, the airport or a car dealership’s Service department, nobody enjoys being sequestered in a...
3 Min ReadOct 21CDK Global
Service Shopper 4

Service Shopper 4.0: Dealerships Gain Ground

Fixed Operations continues to be a major profit center for car dealerships. And the competition from independent repair facilities and...
3 Min ReadOct 17CDK Global
The Road Ahead for A I in Automotive Retail.

The Road Ahead for AI in Automotive Retail

Artificial intelligence is no longer restricted to sci-fi movies or futuristic dreams. It’s now firmly embedded in the mainstream (ChatGPT,...
4 Min ReadOct 16Leigh Ann Conver
Service Advisor Tips. Communicate Repairs Without Scaring Customers.

Service Advisor Tips: Communicate Repairs Without Scaring Customers

A Service Advisor’s role in a dealership is crucial. They consult with the customer and explain the findings about their...
4 Min ReadOct 14CDK Global
C R M Reporting. The Key to Success.

CRM Reporting: The Key to Success

Dealers are focused on every lead and every opportunity that comes through their dealership now more than ever. Without clearly...
3 Min ReadOct 11Amber Good
Buyers Point to a Faster Purchase Process in September.

Buyers Point to a Faster Purchase Process in September

The record witnessed with the CDK Ease of Purchase score in August wasn’t repeated in September despite higher inventory levels...
2 Min ReadOct 7David Thomas
Are Retirement Benefits the Answer to Hiring Challenges?

Are Retirement Benefits the Answer to Hiring Challenges?

Hiring and retaining talent is one of the most challenging tasks for dealerships. While a career in automotive offers a...
3 Min ReadOct 1CDK Global
Car Price Negotiation Is Essential for Shoppers and Dealers.

Car Price Negotiation: Essential for Shoppers and Dealers

Haggling, at least for the average consumer, may reach its zenith in the car-shopping process. However, that doesn't mean that...
3 Min ReadSep 27CDK Global
How Dealers Can Win With Trade In Value.

How Dealers Can Win With Trade-In Value

Nearly two-thirds (65%) of car shoppers surveyed in recent study* by CDK said that they ultimately decided to purchase from...
3 Min ReadSep 24CDK Global
The Hybrid Approach Is Popular for Car Purchases.

The Hybrid Approach Is Popular … for Car Purchases

There’s a lot of discussion about hybrid vehicles having a moment. But when it comes to buying a car, more...
3 Min ReadSep 19CDK Global