Dealer Management System

A quality dealer management system is your dealership’s intelligence hub and efficiency driver.

A Dealer Management System (DMS) is software that equips auto dealers with a suite of powerful tools. Get real-time insights, automate tasks, and turn data into profitable growth, all on a single platform built especially for auto dealerships.  

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The Power of a Strong DMS
DMS
  • Focus on Profitable Growth
    • Focus on Profitable Growth

    A DMS can give you a bird’s eye view of your business, from high-level insights to the finest details. Leverage this information to make better decisions across the board. Spot where you’re leaking profits, nurture areas of opportunity, and clear a path to future growth.  

  • Streamline Your Business
    • Streamline Your Business

    With a quality DMS, you can automate tasks, track key metrics, and monitor operations from a single interface. Easily manage everything from financing to parts, eliminating the day-to-day inefficiencies that eat into your bottom line.

  • Deliver a Better Customer Experience
    • Deliver a Better Customer Experience

    Great service is in the details. A powerful DMS puts the details at your fingertips, letting you accelerate the sales process, avoid bottlenecks, and manage appointments with ease.  

    What is a Dealer Management System (DMS)?

     

    A Dealer Management System (DMS) is a software suite that provides the tools auto dealers need to more effectively run their business. By bringing together the many parts of a dealership on a single interface, DMS platforms allow business owners to monitor dealership operations more efficiently and see the big picture more clearly.

    A DMS may be able to help if your dealership is:

     

    • Losing valuable sales prospects
    • Struggling with a disorganized appointment system
    • Looking for an easier way to manage accounts, financing and credit
    • Having trouble staying up-to-date on parts and inventory
    • Looking for a better way to monitor performance, sales and margins
    • Unable to market itself effectively
    • Spending a lot but profiting little
    • Looking to boost gross profits

    Explore Our DMS Solutions

    CDK Drive
    CDK Drive
    Multiple-Location Dealerships

    Our flagship DMS, Drive, packages a powerful suite of tools with a sleek, easy-to-use interface. Boost profits, minimize spend and streamline your business, all in one place.

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    What to Look For in a DMS
    A DMS is a serious purchase, and dealers can find themselves overwhelmed by the many choices on the market today. But not all DMS software is created equal, and there are many things beyond the sticker price for the savvy dealer to consider.
    Integration
    Integration
    A DMS has to work well with other software you use – otherwise, you’ll find yourself facing integration challenges and double-entry of data. At CDK, we’re highly experienced in integrating our DMS solutions with other software.
    Open Platform
    Open Platform
    With many DMS options, you’re locked in to the applications the vendor has built for the platform. With a truly open platform – like CDK’s – you can take advantage of a wide range of CDK and third-party applications.
    Security
    Security
    A DMS is powered by your data, so you need to ensure your data’s secure. We are the only company in the industry to use Tier IV data centers to back our systems, maintained under the most stringent security standards.
    Training
    Training
    You have a new DMS, but do you know how to use it? Through CDK University, CDK offers a range of training programs to ensure you and your employees know the system inside and out.
    Want a BETTER OVERALL DEALER EXPERIENCE?
    Customer Success, our new enhanced delivery model, unlocks the value of our products to achieve results.
    Interested in Customer Success? Learn More
    DMS
    EXPANDED SERVICE MODE
    We heard you, so we built a new service delivery model that provides proactive, ongoing support to your dealership.
    DEDICATED RESOURCES
    A dedicated Customer Success Advocate aligns to your business needs – from implementation through product utilization.
    INCREASED VALUE
    Link performance KPIs to business outcomes through our Dealer Dashboard.

    Helping Dealerships Thrive

    At CDK Global, we build the tools dealerships need to grow and succeed. We provide DMS and other integrated technology solutions to over 27,000 Auto, Truck, Motorcycle, Marine, Recreational and Heavy Equipment dealers around the world. Since day one, we’ve been in it for the dealer — your success is what motivates us to do what we do.

    Customer connected. Dealer driven.
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