Dealer Management System

The DMS Is the Engine That Drives Your Operation

A Dealer Management System (DMS) is a suite of powerful software tools that equips auto dealers with the solutions they need to be profitable on one fully integrated platform.

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Closeup of cars at dealership

The Power of a Best-in-Class DMS

Drive Profitable Growth

A DMS lets you view every conceivable aspect of your business. You can harness this information to identify profit drains and opportunities to drive growth.

Streamline Your Business

With a strong DMS, you can monitor operations from a single interface, automate tasks, track metrics and manage your entire operation for maximum efficiency.

Deliver a Superior Experience

Great service is all about the details. A powerful DMS lets you accelerate the sales process and maximize the buying experience for a legendary customer experience.

CDK Is at the Epicenter of Automotive Retail


of the U.S. GDP is transacted through CDK Global*

Source: *CDK Global

Move to the DMS That Does It All


Over a million business rules are built into the system to cover nearly every business scenario so you can turn data into crucial insights that drive profits

FTC Compliant

Protect yourself, minimize fraud and detect irregularities with solutions that help you comply with the FTC Safeguards Rule


Give your car shoppers the seamless, streamlined omnichannel experience they want with our Modern Retail workflow


Track your monetary flow with audit trails to identify and prevent profit leaks with the only auto company to hold Tier IV data centers for strict digital security

Recent Insights

Ease of Purchase Hits New High in February

Ease of Purchase Hits New High in February

Despite hurdles when it comes to affordability, more car buyers said it was easy to complete their purchase in February...
2 Min ReadFeb 27David Thomas
That’s a Wrap. Takeaways From N A D A 2024.

That’s a Wrap: Takeaways From NADA 2024

The camaraderie and partnership that comes with being at NADA were in full effect at this year’s show in Las...
3 Min ReadFeb 19CDK Global
Buyers Take the Wheel for Car Sales in 2024.

Buyers Take the Wheel for Car Sales in 2024

After three years of dramatic post-pandemic market swings, buyers in 2024 are poised to take back the wheel with plenty...
3 Min ReadFeb 13CDK Global
What’s the Key to Win the Automotive Service Wars.

What’s the Key to Win the Automotive Service Wars?

Although 2024 is shaping up to be a buyer’s market, new and used vehicles continue to be painfully expensive for...
3 Min ReadFeb 9David Thomas
Friction Points 2024

CDK Releases the Friction Points 2024 Study

The automotive industry has returned to somewhat of a pre-pandemic state at the end of 2023, but car buyers are...
1 Min ReadFeb 1CDK Global
The Game Changing Value of an Automotive C R M.

The Game-Changing Value of an Automotive CRM

The automotive industry is known for its love of acronyms and buzzwords. Most of the time we see dealers change...
4 Min ReadFeb 1Amber Good
Busting the Top Five Myths About the American Car Dealer.

Busting the Top Five Myths About the American Car Dealer

When you live and breathe the industry you work in, you tend to get a little protective of your colleagues...
5 Min ReadJan 29Barb Edson
Service Shopper 3 point 0 white paper.

What’s Changed in Service Shopper 3.0

Winning over a shopper is difficult for any type of retailer. Securing someone’s business looking to service their car however,...
1 Min ReadJan 12CDK Global
F and I Manager Tips. Hidden Opportunities in the Service Department.

F&I Manager Tips: Hidden Opportunities in the Service Dept

At first glance, the F&I and Service departments may seem worlds apart. Yet, both departments are critical linchpins in connecting...
4 Min ReadJan 12Saundi Crandall
New Cars Easier to Find, Bolstering Buyer Attitudes.

New Cars Easier to Find, Bolstering Buyer Attitudes

Car buyers raced against the clock to secure deals before the end of the year while inventories and incentives were...
2 Min ReadJan 3David Thomas