Dealer Management System

The DMS Is the Engine That Drives Your Operation

A Dealer Management System (DMS) is a suite of powerful software tools that equips auto dealers with the solutions they need to be profitable on one fully integrated platform.

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Closeup of cars at dealership

The Power of a Best-in-Class DMS

Drive Profitable Growth

A DMS lets you view every conceivable aspect of your business. You can harness this information to identify profit drains and opportunities to drive growth.

Streamline Your Business

With a strong DMS, you can monitor operations from a single interface, automate tasks, track metrics and manage your entire operation for maximum efficiency.

Deliver a Superior Experience

Great service is all about the details. A powerful DMS lets you accelerate the sales process and maximize the buying experience for a legendary customer experience.

CDK Is at the Epicenter of Automotive Retail

2.6%

of the U.S. GDP is transacted through CDK Global*

Source: *CDK Global

Move to the DMS That Does It All

Strong

Over a million business rules are built into the system to cover nearly every business scenario so you can turn data into crucial insights that drive profits

FTC Compliant

Protect yourself, minimize fraud and detect irregularities with solutions that help you comply with the FTC Safeguards Rule

Sales-Boosting

Give your car shoppers the seamless, streamlined omnichannel experience they want with our Modern Retail workflow

Secure

Track your monetary flow with audit trails to identify and prevent profit leaks with the only auto company to hold Tier IV data centers for strict digital security

Recent Insights

It’s Time to Raise Your Sales Workflow Standards.

It’s Time to Raise Your Sales Workflow Standards

Dealership sales associates manage thousands of customer leads and close hundreds of vehicle sales every year. To do their job,...
3 Min ReadSep 22Amber Good
Dealership Desking Tactics to Win Over Modern Buyers.

Dealership Desking Tactics to Win Over Modern Buyers

Today, the ideal desking process is built around the modern retail experience that includes the work a customer does online,...
3 Min ReadSep 19CDK Global
EV Confusion Carries On

EV Confusion Carries On

As automakers continue to churn out electric vehicles (EVs) to compete with Tesla, the share of EVs keeps building. Yet,...
2 Min ReadSep 12CDK Global
Talking About a Different EV Bubble

Talking About a Different EV Bubble

The elevation of electric vehicles (EVs) to the top of the automotive food chain has been taking its time. On...
3 Min ReadSep 12Barb Edson
Plug in Hybrids Remain a Solid Bridge to electric vehicles.

Plug-In Hybrids Remain a Solid Bridge to EVs

Electric vehicles (EVs) are here and more are coming to get the world to a zero-emission future. But the slow...
3 Min ReadSep 12David Thomas
Buying a Car Gets Only Slightly Easier in August.

Buying a Car Gets Only Slightly Easier in August

July saw some of the biggest drops ever in our monthly Ease of Purchase Survey. Buyers were frustrated across the...
3 Min ReadSep 5David Thomas
Avoid Top Online to In Store Modern Retail Mistakes.

Avoid Top Online-to-In-Store Modern Retail Mistakes

Are your sales managers and employees fumbling with buyers who prefer to do some of the purchase steps online? Or...
3 Min ReadSep 1CDK Global
Modern Retail Benefits Dealers and Puts Customers in the Driver’s Seat Faster

Modern Retail Benefits Dealers and Puts Customers in the Driver's Seat Faster

Buying a vehicle is a big deal. Even the most routine car sale requires a series of steps including research,...
4 Min ReadAug 30CDK Global
How an Automotive CRM Can Enhance the Customer Experience

How an Automotive CRM Can Enhance the Customer Experience

The journey to purchase a car is ever evolving, and the spotlight is shining bright on customer experience. Believe it...
3 Min ReadAug 21Jessie Hammonds
Dealers Aren't Speeding Up Sales

Dealers Aren’t Speeding Up Sales

For the past year, CDK Global has been surveying car buyers each month to gauge how easy the car buying...
3 Min ReadAug 17David Thomas