Beyond the DMS
Time for a New Category of Dealership Software
To improve operations and exceed consumer demands, dealers need the CDK Dealership Xperience — because bolt-on point solutions have done more harm than good.
![rendering of dealership](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Flarge_square_image%2Fpublic%2Fheroimages%2F23-7200_CDK_DXP_webpage_hero.png%3Fitok%3DgPwfJULC&w=1920&q=75)
How Bolt-Ons Are Hurting Dealers
Rising Costs
Supplementing a DMS with bolt-on point solutions from multiple vendors can send your costs skyrocketing. Average monthly expense, including DMS and 10–15 additional bolt-ons: nearly $30K per month.1
Broken Workflows
Since bolt-on point solutions aren’t integrated into the overall system, they often break workflows. This causes employees to swivel from task to task, lowering productivity and operational efficiency.
Dealership Turnover
Unproductive work environments create employee frustration. That’s tied to massive turnover: dealerships had to replace 1/3 of their employees in 2022.2
1. DealerTech Nerd 2022 DMS Market Report
2. National Automobile Dealers Association 2022 Dealership Workforce Study
Take On All These Consumer Concerns
46%
of consumers report car buying takes 2+ hours*
50%
lower consumer satisfaction (NPS) when waiting for F&I more than 30 minutes*
45%
of consumers want greater transparency in their service experience**
*CDK Friction Points Study 2023 **CDK Service Shopper 2.0 Study
Integrated Suites Cover Every Workflow
The CDK Dealership Xperience platform incorporates a fully integrated series of suites to help you elevate the consumer experience while running your dealership more effectively.
Contact Us and Let's Examine Your Dealership's Specific Needs
Recent Insights
![Does Your Dealership Staff Know Their Stuff When It Comes to Selling E Vs?](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-07%2FStaffandEVsBlog.jpeg%3Fitok%3DoHc8Z714&w=1080&q=75)
Does Your Staff Know Their Stuff When It Comes to Selling EVs?
![Time to Roll Out Summer Sales and Service Campaigns.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FSummer%20Servicesalesblog.jpeg%3Fitok%3DECkfWKm_&w=1080&q=75)
Time to Roll Out Summer Sales and Service Campaigns
![CDK Unveils Inaugural Dealership Workplace Study](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FWorkPlaceBlogimage.jpeg%3Fitok%3DikNbVfGq&w=1080&q=75)
CDK Unveils Inaugural Dealership Workplace Study
![Turn Service Customers Into Sales With C R M Equity Mining.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FEquityMiningServiceBlog.jpg%3Fitok%3Dwc7iCjVN&w=1080&q=75)
Turn Service Customers Into Sales With CRM Equity Mining
![How Dealership Service Departments Can Enhance the Customer Experience.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FServiceEnhanceBlog.jpg%3Fitok%3DAu_ZD7_U&w=1080&q=75)
How Dealership Service Departments Can Enhance the Customer Experience
![Car Buyers Visit More Dealerships in May](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FEOPMayBlog.jpg%3Fitok%3D6eURwic7&w=1080&q=75)
Car Buyers Visit More Dealerships in May
![Are E Vs Ready for the Summer Road trip?](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-04%2FEV%20Road%20TripBlog.jpg%3Fitok%3Dr3ygOl3h&w=1080&q=75)
Are EVs Ready for the Summer Road Trip?
![Dealers Not Confident in O E M E CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the electric future. A clear majority (65%) indeed admit to being pessimistic about EVs, and the paper delves into many of the reasons behind that number including the impact to the dealership’s revenue, consumer interest and more. We also asked dealers about their confidence level in the EV strategy of their respective OEMs. Whether they hV Strategies.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FEVOEMConfidenceBlog.jpg%3Fitok%3DkrRWaUw-&w=1080&q=75)
Dealers Aren't Confident in OEM EV Strategies
![Bring Modern Convenience to the Showroom Floor.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FModernConveinenceBlog.jpg%3Fitok%3D3u-mB2VM&w=1080&q=75)
Bring Modern Convenience to the Showroom Floor
![What Dealers Say About the EV Transition](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FEV_Dealer_WP_Blog2.jpg%3Fitok%3DWdImk-Rs&w=1080&q=75)