Beyond the Dealership Management System (DMS)

Time for a New Category of Dealership Software

To improve operations and exceed consumer demands, dealers need the CDK Dealership Xperience Platform — because bolt-on point solutions have done more harm than good.

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rendering of dealership

How Bolt-Ons Are Hurting Dealers

Rising Costs

Supplementing a DMS with bolt-on point solutions from multiple vendors can send your costs skyrocketing. Average monthly expense, including DMS and 10–15 additional bolt-ons: nearly $30K per month.*

Broken Workflows

Since bolt-on point solutions aren’t integrated into the overall system, they often break workflows. This causes employees to swivel from task to task, lowering productivity and operational efficiency.

Dealership Turnover

Unproductive work environments create employee frustration. That’s tied to massive turnover: dealerships had to replace 1/3 of their employees in 2022.**

*DealerTech Nerd 2022 DMS Market Report
**National Automobile Dealers Association 2022 Dealership Workforce Study

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Finding a Perfect Fit

CDK helps the Benzel-Busch Family of Dealerships maintain their commitment to customer service by ensuring everything that happens behind the scenes goes smoothly. Watch our latest video to discover how our dynamic platform and seamless integration fits right in with their business.

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With the help of the CDK Service Pricing, we've been able to optimize our pricing strategy. Our effective labor rate is dead on to our posted rate.

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Charles Bond • CFO, Benzel-Busch
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What CDK has provided us is a full suite of tools that not only helps our teammates work on their daily work, but also deliver an excellent experience to the customers.

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David Cerqueira • Fixed Operations Director, Benzel-Busch
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The Intelligence Suite is dynamic. I can see across the platform where everyone is. I can drill into each individual department. I can compare the stores.

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Charles Bond • CFO, Benzel-Busch

Take on All These Consumer Concerns

46%

of consumers report car buying takes 2+ hours†

50%

lower consumer satisfaction (NPS) when waiting for F&I more than 30 minutes†

45%

of consumers want greater transparency in their service experience‡

†CDK Friction Points Study 2023 ‡CDK Service Shopper 2.0 Study
Get the Full Dealership Xperience

Contact Us and Let's Examine Your Dealership's Specific Needs

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