CDK Dealership Xperience

CDK Intelligence Suite

Get ahead of the competition. Fine-tune your dealership's performance with advanced analytics, AI and machine learning integrated into the CDK Dealership Xperience platform.

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Think Deeper, Act Faster

Total Visibility

Easily pull enterprise reports for a comprehensive view of your dealership across the Service, Sales and Finance departments and each of your CDK suites for all your stores.

Comparative Analysis

Learn how your rooftops compare with each other, then go further. Tap into our knowledge base to check Performance KPIs against businesses in comparable sizes and markets.

Predictive Insights

Use the latest data science tools to anticipate trends ahead of competitors. Then generate AI-aided strategies engineered to help you win.

CDK Intelligence Suite Features

Employ the most advanced technology to help you face the complex challenges of managing and analyzing data, meeting customer demand and accelerating growth.

Pull Targeted Reports

Get critical data from the Executive Summary Dashboard, identify opportunities through Recommendation Analysis Reports, optimize productivity with Employee Leadership Reports and more.

Work Your Own Way

From the moment you log in, have immediate access to the functionality that's most important to you — with summary and transactional drill-down dashboards configured to your exact preferences.

Keep Thoughts Together

Capture comments on trends and lead discussions with your team through the suite's integrated notes and messaging functionality, without the delay of switching to another solution.

Hit Your Marks

Set goals for hundreds of available KPIs and receive alerts along the way for practically automatic progress tracking.

Get the Difference of Data

87%

of dealers believe empowering frontline workers with data insights will lead to greater business success

86%

of dealers believe data will help frontline workers make better decisions in the moment

72%

of dealers report higher productivity when frontline workers have data at their disposal*

*CDK Global Research

Win the Race of the Smartest

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

Closing the Dealership Gender Gap.

Closing the Dealership Gender Gap

While women have an outsized influence on car purchase decisions, they’re a clear minority of car dealership employees. According to...
4 Min ReadSep 10CDK Global
Ease of Purchase Score Hits Record High in August.

Ease of Purchase Score Hits Record High in August

CDK has tracked how easy car buyers say it is to purchase a car for over two years. Last month...
2 Min ReadSep 4David Thomas
The Test Drive’s Enduring Value for Dealers.

The Test Drive’s Enduring Value for Dealers

If you had any doubt about the power of the test drive, a recent study* by CDK should put it...
4 Min ReadAug 28CDK Global
Generation Z Workers at Dealerships Want a 4 0 1 K and Feedback.

Gen Z Workers at Dealerships Want a 401K and Feedback

In the 2024 CDK Dealership Workplace Study, respondents told us how satisfied they were with their jobs and benefits. And...
3 Min ReadAug 26David Thomas
Car Buyers Will Hit the Top of Their Budget.

Car Buyers Will Hit the Top of Their Budget

There’s no question that a car’s price, and very often its monthly payment, often determines the car people buy. But...
3 Min ReadAug 22CDK Global
Car Sales. Shoppers Still Want Needs Assessment.

Car Sales: Shoppers Still Want a Needs Assessment

In a recent study focused on the car buyer journey*, CDK uncovered that dealership Sales staff are extremely good at...
2 Min ReadAug 20CDK Global
Three Misconceptions About Dealership Service Departments.

Three Misconceptions About Dealership Service Departments

Misconceptions about franchise car dealership Service departments persist despite industry efforts to change the conversation. You know how it goes:...
5 Min ReadAug 14Don Zogg
Enthusiasm for Selling EVs Closely Tied to Geography

Enthusiasm for Selling EVs Closely Tied to Geography

A surprisingly large number of U.S. auto dealers say their Sales staff aren't enthusiastic about selling EVs, according to the...
5 Min ReadJul 29CDK Global
The 2024 CDK Automotive Retail Industry Trend Report

The 2024 CDK Automotive Retail Industry Trend Report

From supply chain disruptions and volatile interest rates to staffing woes and inflation, 2023 was a year rife with perpetual...
1 Min ReadJul 22CDK Global
Does Your Dealership  Staff Know Their Stuff When It Comes to Selling E Vs?

Does Your Staff Know Their Stuff When It Comes to Selling EVs?

Electric vehicles make up a small percentage of the auto market today, and their adoption has had its ups and...
3 Min ReadJul 17CDK Global