CDK GLOBAL FIRST ANNUAL VEHICLE EASE OF PURCHASE SURVEY DATA SHOWS TRANSACTION TIME HASN’T IMPROVED FROM 2022
Dealerships work to increase consumer satisfaction during the car-buying process
September 12, 2023
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Thinking About Your Success
Top Three Dealership F&I Opportunities to Start Today
In a world where consumers expect every purchase to be fast and easy, speeding up the car buying process is...
3 Min Read•Sep 27•CDK Global
2023 State of Cybersecurity in the Dealership Study
Hack is a four-letter word for a good reason and why dealerships are on high alert now, more than ever,...
1 Min Read•Sep 25•CDK Global
Buyers Have Harder Time Finding Cars In Stock in September
As inventory worries start to resurface alongside labor difficulties, car buyers still found it relatively easy to buy a new...
3 Min Read•Sep 25•CDK Global
It’s Time to Raise Your Sales Workflow Standards
Dealership sales associates manage thousands of customer leads and close hundreds of vehicle sales every year. To do their job,...
3 Min Read•Sep 22•Amber Good
Dealership Desking Tactics to Win Over Modern Buyers
Today, the ideal desking process is built around the modern retail experience that includes the work a customer does online,...
3 Min Read•Sep 19•CDK Global
EV Confusion Carries On
As automakers continue to churn out electric vehicles (EVs) to compete with Tesla, the share of EVs keeps building. Yet,...
2 Min Read•Sep 12•CDK Global
Talking About a Different EV Bubble
The elevation of electric vehicles (EVs) to the top of the automotive food chain has been taking its time. On...
3 Min Read•Sep 12•Barb Edson
Plug-In Hybrids Remain a Solid Bridge to EVs
Electric vehicles (EVs) are here and more are coming to get the world to a zero-emission future. But the slow...
3 Min Read•Sep 12•David Thomas
Buying a Car Gets Only Slightly Easier in August
July saw some of the biggest drops ever in our monthly Ease of Purchase Survey. Buyers were frustrated across the...
3 Min Read•Sep 5•David Thomas
Avoid Top Online-to-In-Store Modern Retail Mistakes
Are your sales managers and employees fumbling with buyers who prefer to do some of the purchase steps online? Or...
3 Min Read•Sep 1•CDK Global
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