Insights

The “great resignation” didn’t just impact restaurants and boutiques. Many dealership Service departments are feeling the impact of staffing shortages more than ever before. Read This Insight

Inventory shortages and pandemic closures have kept car shoppers from experiencing the product. The return of auto shows is a critical opportunity to keep shoppers in their car-buying journey. Read This Insight

For the past two years as an industry, we’ve been expecting things to get back to normal when it comes to both inventory levels and ways of doing business. Read This Insight

As today’s digital-savvy shoppers do more of their new and used vehicle shopping online, they need access to quick and accurate vehicle information. Read This Insight

They’re the considerations that help determine the success of every dealership solution and supplier relationship. But all too often, they get buried beneath a landslide of technical info. Read This Insight

Read how this family-owned dealership in Alberta, Canada raised its dollars per RO, racked up an astonishing 107% customer retention rate, and earned the coveted President’s Award 15 times in a row. Hint: they rely on Ford Service Lane Technology. Read This Insight

We asked. And they told us everything - Including which connected services would bring them into your Service department. Help your whole dealership leverage consumer interest to maximize your profits. Read This Insight

Phone calls are often the first interaction customers have with your dealership. How you handle these calls determines whether or not they want to do business with you. Read This Insight

When customers understand the promise of connected vehicles and are aware that your Service department can provide them with connected vehicle services, you have the formula for greater business success. But why stop there? There are additional actions you can take to maximize customer interest and increase your profits. Read This Insight