All Insights
Phishing Has Evolved: How Cybercriminals Are Using AI and How You Can Fight Back
Hear from our Chief Information Security Officer on how to prep against today’s cyber threats.
2 Min Read•Aug 4•Sergey Tsygalnitsky
July Car Purchase Process Gets No Summertime Boost
Nearly every step regressed versus June’s tepid results.
3 Min Read•Aug 3•David Thomas
Missed Dealership Phone Calls Are Costing You Customers
Automotive retail is one of the last bastions of phone communications with customers.
4 Min Read•Jul 28•Natalia Mischenko
From Gen Z to Boomers: The Biggest Roadblocks to EV-Only Households
The reasons keeping existing EV owners from going all in vary by age group.
4 Min Read•Jul 27•CDK Global
How Many Car Buyers Are Extending Their Loans?
Monthly budgets aren’t getting bigger and one easy solution to afford a new car is to stretch terms.
3 Min Read•Jul 24•David Thomas
Car Shopping Research Leaves Off Interest Rates
Shoppers receive price quotes but few know what interest rates to expect.
3 Min Read•Jul 22•CDK Global
Why Car Buyers Are OK With Negative Equity
More people are rolling over debt into new purchases and CDK explores what’s behind this behavior.
3 Min Read•Jul 17•David Thomas
Salesperson Performance Takes a Small Step Back
Sky-high ratings last quarter were hard to match but stable versus 2025.
3 Min Read•Jul 14•David Thomas
The Return of Digital Retail and Why It Never Went Anywhere
Key TakeawaysDigital retail has evolved from a trend into a core dealership process. Eighty-four percent of dealerships now use digital retail...
4 Min Read•Jul 13•Namu Keys
Owners' Love Affair With EVs Only Stronger in 2026
Our latest research shows just how loyal EV owners are today and how many will go back to gas.
1 Min Read•Jul 10•David Thomas
How an Automotive CDP Turns Customer Data Into Insights and Lifetime Value
Learn how a CDP can help your dealership make smarter decisions.
3 Min Read•Jul 9•DeJuan Mahome
Hybrids Keep Popular Car Prices Higher
The spike in transaction prices last month carries on into June.
3 Min Read•Jul 8•David Thomas
