After three years of dramatic post-pandemic market swings, buyers in 2024 are poised to take back the wheel with plenty...

Although 2024 is shaping up to be a buyer’s market, new and used vehicles continue to be painfully expensive for...

The automotive industry has returned to somewhat of a pre-pandemic state at the end of 2023, but car buyers are...

The automotive industry is known for its love of acronyms and buzzwords. Most of the time we see dealers change...

When you live and breathe the industry you work in, you tend to get a little protective of your colleagues...

Winning over a shopper is difficult for any type of retailer. Securing someone’s business looking to service their car however,...

At first glance, the F&I and Service departments may seem worlds apart. Yet, both departments are critical linchpins in connecting...

Car buyers raced against the clock to secure deals before the end of the year while inventories and incentives were...

Today’s car buyers value a fast, easy and convenient experience. Transactions have become faster over time due to tools like...

There is little debate of the value the F&I function provides a car dealership. However, as the industry consider who...

The time it takes between when a customer walks through a dealership’s doors to driving off the lot is crucial...

Modern retail is a term everyone is buzzing about. Yet, there are still a lot of questions about what it...