All Insights

Collaboration: The Key to Driving Dealership Success
The way you communicate with your customers and your employees says a lot about your dealership. Our new e-book, Collaboration:...
1 Min Read•Dec 12•CDK Global

How Video is Changing the Service Business
Over the last 25 years, businesses have seen data and analytics measure engagement, sentiment and conversion on websites and social media.
6 Min Read•Dec 9•CDK Global

What Automotive Dealers Think About Artificial Intelligence
CDK Global unveils how key decision-makers at dealerships are implementing AI to increase productivity and profit.
1 Min Read•Dec 6•CDK Global

How Virtual Assistants (AI) Help Retain More Service Customers
The current inventory shortage presents a problem for dealership Service departments.
3 Min Read•Dec 6•CDK Global

Why It’s Time to Dust Off Your Dealership Marketing Playbook
Car dealership marketing is famous for flooding the airwaves with ads. While there will always be a role for these...
3 Min Read•Dec 6•CDK Global

Women in Automotive are Taking the Wheel
Listen up, automotive industry: You’re no longer the boys club you once were.
1 Min Read•Nov 30•CDK Global

Sell on Experience vs. Brand to Beat the Car Inventory Shortage
With the current car inventory shortages, you’re likely stocking competitive used brands just to have something to sell.
4 Min Read•Nov 19•CDK Global

Is Your Sales Team Ready for an AI Virtual Assistant?
With demand for vehicles currently outstripping supply, many dealers are looking for ways to streamline expenses and operate with fewer employees. In the Sales department, this means that staff are challenged to do more with less.
3 Min Read•Nov 8•CDK Global

Why Demand for In-Store Contactless Payments is Here to Stay
Whether they're tapping to pay with a physical card, using a digital wallet on their smartphone or wearable, or paying...
5 Min Read•Nov 8•CDK Global

Untangling Automotive Data and Making It Work for Everyone
Providing Automotive Leaders with Data Insights That Drive Profitability.
3 Min Read•Nov 8•CDK Global

Multifactor Authentication: What You Need to Know
Choosing weak passwords for your dealership systems makes it easier for hackers to attack you.
2 Min Read•Nov 4•CDK Global

State of Cybersecurity in the Dealership
Cybersecurity continues to be a growing concern for all dealerships. Sophisticated cybercriminals show no sign of slowing down. Increase your awareness and knowledge about protecting your data, dealership and employees by reading the 2021 CDK Global Cybersecurity Annual Report.
1 Min Read•Nov 3•CDK Global