All Insights

Hacker

Demystifying Cybersecurity

Your reaction to the word cybersecurity may vary depending on your role and experience with technology. Some dealers may feel...
3 Min ReadOct 12CDK Global
CRM Data Cleansing: Do you have dirty data in your CRM?

CRM Data Cleansing: Do you have dirty data in your CRM?

Turn your automotive CRM dirty data into clean data that delivers personalized experiences that your customers expect, while decreasing wasted time on missed opportunities.
3 Min ReadOct 7CDK Global
Getting the Support you need

Getting the Support You Need

It’s three weeks after your new system has been installed, and your staff keeps running into issues. These may be so small that they were nearly invisible at the outset, like metaphorical carpet tacks scattered over blacktop.
6 Min ReadOct 7Jeff Beals
Solve Staffing Headaches with an Outsourced BDC

Solve Staffing Headaches with an Outsourced BDC

Do you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But doing it alone isn’t always best for your business— especially when it comes to business development.
3 Min ReadOct 5CDK Global
From Training to Learning

From Training to Learning

Dealer satisfaction with the implementation of any new technology depends on many factors. But one that may be most critical in the long term is this: Learning. And it’s an area that’s overlooked by many providers.
6 Min ReadSep 14Jeff Beals
Managed IT Services

Why Dealers Choose Managed IT Services

Most dealerships struggle to keep up with infrastructure and IT support needs. Using a managed IT service provider can help free up your IT staff, so they can focus on what your dealership does best. To see what a managed IT service provider could do for you, look at this Infographic.
1 Min ReadSep 8CDK Global
Laptop with post it notes

Modern Retail’s Next Chapter: Reducing Friction

By now, we all know that digital retailing is here to stay. According to our latest Dealer Impact Study, run in May 2021 in conjunction with NADA, 86% of car buyers completed some part of the transaction online.
1 Min ReadSep 3CDK Global
People at conference table

Dealerships Gain Success Through IT Services -- Should they be part of your organization?

Today’s modern dealerships need to maximize technology efficiently to improve operations and the client experience. Successful dealers leverage technology to...
4 Min ReadAug 25CDK Global
Is One-Price Right for Your Dealership? 5 Reasons to Say Yes.

Is One-Price Right for Your Dealership? 5 Reasons to Say Yes.

A one-price auto dealerships lists vehicles at the pre-negotiated lowest price they will sell it for. This creates a no-haggle, hassle-free buying process for the customer, so they can make purchase decisions knowing the true price of the car.
4 Min ReadAug 19CDK Global
Infographic 2

The Cost of Downtime

Have you experienced lengthy downtime to your network due to employee error, malware, or ransomware? It happens more than you...
1 Min ReadAug 18CDK Global

Crafting the Perfect Implementation

Change is seldom easy. It’s human nature to prefer the comfort of old routines over new ones, which makes implementing a new system challenging for everyone at the dealership.
7 Min ReadAug 18Shawn Davis
How to Increase ROI: 4 CRM Customizations to Boost Sales Results

How to Increase ROI: 4 CRM Customizations to Boost Sales Results

How well do your CRM processes match your established store processes? When the two don’t align, it can create problems.
4 Min ReadAug 13CDK Global