1 Min ReadMarch 2, 2023

Friction Points Study 2023

Friction Points Study 2023

As Modern Retailing begins to take a deeper hold across the industry, there are still areas at every point of the dealership experience that can become a drag on the customer journey. In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers.


Share This

CDK Global
By CDK Global