Fixed Ops Service Solutions
Make Them Stay by Delivering Smooth Service
With a focus on trust through transparency, CDK Service helps to drive more revenue for the Service & Parts departments, creating a consumer experience so exceptional, your customers won't go anywhere else.
![mechanic hands using tablet](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Flarge_square_image%2Fpublic%2F2023-03%2Fbanner_fix_service.jpg%3Fitok%3D0k_vN2DB&w=1920&q=75)
Give Customers What They Want
The key to building Service department business is by helping everyone exceed expectations.
Keep Service Moving
Eliminate the lag time that causes customer frustration. Discover solutions made to increase efficiency so repairs roll in and out of your bays like clockwork.
Increase Your Skills
Elevate Technician expertise with innovations like real-time vehicle health status and analytics combined with machine learning to predict service issues.
Improve Communication
Provide more transparent service through video and text capabilities. And enjoy faster approvals, greater productivity and higher customer satisfaction.
Keep Customers Coming Back
86%
of customers say that dealerships make it easier to understand servicing needs
Source: Service Shopper 2.0 study, CDK Global
Explore Our Service Solutions
Contact Us and Let's Examine Your Dealership's Specific Needs
Recent Insights
![Does Your Dealership Staff Know Their Stuff When It Comes to Selling E Vs?](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-07%2FStaffandEVsBlog.jpeg%3Fitok%3DoHc8Z714&w=1080&q=75)
Does Your Staff Know Their Stuff When It Comes to Selling EVs?
![Time to Roll Out Summer Sales and Service Campaigns.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FSummer%20Servicesalesblog.jpeg%3Fitok%3DECkfWKm_&w=1080&q=75)
Time to Roll Out Summer Sales and Service Campaigns
![CDK Unveils Inaugural Dealership Workplace Study](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FWorkPlaceBlogimage.jpeg%3Fitok%3DikNbVfGq&w=1080&q=75)
CDK Unveils Inaugural Dealership Workplace Study
![Turn Service Customers Into Sales With C R M Equity Mining.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FEquityMiningServiceBlog.jpg%3Fitok%3Dwc7iCjVN&w=1080&q=75)
Turn Service Customers Into Sales With CRM Equity Mining
![How Dealership Service Departments Can Enhance the Customer Experience.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FServiceEnhanceBlog.jpg%3Fitok%3DAu_ZD7_U&w=1080&q=75)
How Dealership Service Departments Can Enhance the Customer Experience
![Car Buyers Visit More Dealerships in May](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FEOPMayBlog.jpg%3Fitok%3D6eURwic7&w=1080&q=75)
Car Buyers Visit More Dealerships in May
![Are E Vs Ready for the Summer Road trip?](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-04%2FEV%20Road%20TripBlog.jpg%3Fitok%3Dr3ygOl3h&w=1080&q=75)
Are EVs Ready for the Summer Road Trip?
![Dealers Not Confident in O E M E CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the electric future. A clear majority (65%) indeed admit to being pessimistic about EVs, and the paper delves into many of the reasons behind that number including the impact to the dealership’s revenue, consumer interest and more. We also asked dealers about their confidence level in the EV strategy of their respective OEMs. Whether they hV Strategies.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FEVOEMConfidenceBlog.jpg%3Fitok%3DkrRWaUw-&w=1080&q=75)
Dealers Aren't Confident in OEM EV Strategies
![Bring Modern Convenience to the Showroom Floor.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FModernConveinenceBlog.jpg%3Fitok%3D3u-mB2VM&w=1080&q=75)
Bring Modern Convenience to the Showroom Floor
![What Dealers Say About the EV Transition](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FEV_Dealer_WP_Blog2.jpg%3Fitok%3DWdImk-Rs&w=1080&q=75)