Fixed Ops Service Solutions
Make Them Stay by Delivering Smooth Service
With a focus on trust through transparency, CDK Service helps to drive more revenue for the Service & Parts departments, creating a consumer experience so exceptional, your customers won't go anywhere else.
Give Customers What They Want
The key to building Service department business is by helping everyone exceed expectations.
Keep Service Moving
Eliminate the lag time that causes customer frustration. Discover solutions made to increase efficiency so repairs roll in and out of your bays like clockwork.
Increase Your Skills
Elevate Technician expertise with innovations like real-time vehicle health status and analytics combined with machine learning to predict service issues.
Provide more transparent service through video and text capabilities. And enjoy faster approvals, greater productivity and higher customer satisfaction.
Keep Customers Coming Back
of customers say that dealerships make it easier to understand servicing needs
Source: Service Shopper 2.0 study, CDK Global
Explore Our Service Solutions
Equip your dealership with a comprehensive Service solution package designed to make you more profitable — from online booking and computer-aided inspections all the way to digital RO archiving.
Let customers schedule service appointments online 24/7 while enabling your BDC department and Advisors to book more quickly in store.
Put tablets with critical information into the hands of Advisors. You’ll increase customer engagement and enhance greetings, write-ups and the overall lane inspection process.
Sell more service and increase customer satisfaction by boosting your Technicians’ efficiency and helping them perform more thorough inspections.
Record and text personalized videos that explain customer vehicle repairs clearly. The result: quicker repair approvals and higher NPS scores.
Give customers their repair quotes without the wait. Now your Service personnel can retrieve accurate, consistent pricing information instantly throughout the entire service process.
Contact Us and Let's Examine Your Dealership's Specific Needs