Service Lane Check-In Software
Check-In
Use Service Lane check-in software to increase customer engagement, deliver quick, personalized personalized greetings and write-ups, and accelerate vehicle inspections to drive Service revenue and improve operational efficiency.
Engagement Is Key
+77%
Percentage of customers who feel their Service Advisor gives helpful advice.
Benefits That Keep You in the Lane
Keep Customers Engaged
Your customers will feel more engaged when you greet them as they arrive with tablet in hand, to complete a damage and lane inspection with them by your side.
Connect Your Advisors and Customers
Technology that connects Advisors with customers enables more transparency, so details like previous service history, outstanding campaigns and previously declined service are clear.
Improve Dollars per RO
Now you can drive additional profit with OEM-specific scheduled maintenance menus and special promotions that bring customers back for more.
Better Tools Make for a Better Experience
Connected Vehicle Data*
Personalize and simplify scheduling for customers with vehicle-specific information, vehicle alerts, recalls and service contracts.
* Connected Vehicle available selected for specific OEMs
CDK ServicePricing**
Provides quick, accurate, and consistent pricing throughout the entire Service workflow to keep Customers informed.
** Purchased separately
Tiered Maintenance Menus***
Enhances customer trust in the service process with a good, better, best presentation, along with pricing and parts availability, for a clear understanding of costs.
*** Requires CDK ServicePricing
eSignature
Create a repair order, capture an eSignature, and archive it with a copy emailed to the customer, all while you’re still with them at their vehicle.
Contact Us and Let’s Explore Your Dealership’s Specific Needs
Recent Insights
3 Ways To Make F&I Wait Times Productive
How Benzel-Busch Delivers a Seamless, Personalized Experience With CDK
AI and Vehicle Research: The Disadvantages of AI-Informed Car Shoppers
Hectic EV Rush Doesn't Hurt Buying Experience
Where Dealership Employees Stand During Uncertain Times
3 Ways Community Dealers Stand Apart
Unlocking Efficiency: Common Questions About the CDK Fundamentals Suite
Driving Forward, Smoothly: CDK’s Approach to Continuous Innovation
New Report Shows Shifts in F&I Trust
