Video: Real Results From CDK Intelligence Suite Users

In today’s fast-paced business environment, data has become a vital asset for driving smarter decisions and operational efficiency. In the CDK LIVE session, Data Impact, Not Overload, David Cerqueira of Benzel Bush and Shirley Jones of CarPros Automotive, shared how they use data — and the CDK Intelligence Suite in particular — to transform their dealerships. 

Transforming Dealership Operations With Data

David explained how consolidating data into a single platform allows Service teams to quickly identify underperforming services, spot training opportunities, and adjust pricing when needed. Timely performance analytics and Service Advisor scorecards have also boosted transparency and performance, helping his team increase approval ratings from 20% to 28%.

Having one source to get all of that data really clean, you know it’s yours, it’s active, it’s live; that’s what really allows you to create a great business strategy and to make moves quickly

David Cerqueria, Benzel Busch Motor Car

Shirley highlighted how the Intelligence Suite has streamlined financial processes across CarPros’ six locations, reducing the time needed to calculate financial statements from weeks to just two or three days. This visibility gives her team the agility to forecast accurately and make timely decisions. Access to consolidated data also enables clearer comparisons across stores, helping identify cost-saving opportunities and improving overall profitability. 

Intelligence Suite has definitely given us the tools to be able to gather the information, get those calculations in, and just work through the entire end-of-month process much faster than we had previously.

Shirley Jones, CarPros Automotive Group

Watch the full discussion for their insights on how powerful data can be when organizations have the right tools to harness it.