All Product Updates

CRM
Lead Assignment Update for CDK CRM
CDK CRM Lead Assignment has been updated with a modern, streamlined design and improved visibility into lead assignment order....
Aug 12•Variable Operations

Modern Retail Suite
Simplify and Extend Payments in CDK Modern Retail Suite
Collect deposits directly as part of a seamless digital retail experience that keeps customers engaged, moves deals faster, and puts...
Aug 12•Variable Operations

CRM
AI Virtual Assistant (AIVA) for CRM
AIVA, CDK’s conversational AI solution, helps dealerships automate lead management with real-time text and email responses. Built directly into CDK...
Aug 12•Variable Operations

Digital Retail
New Desking Enhancements in CDK Digital Retail
Create flexible deal presentations with ease. Display multiple deal structures, customize presentations, and securely present and edit deals digitally while...
Aug 12•Variable Operations

CRM
More Context, Better Conversations
AI Summary within CDK CRM surfaces the right information at the right time. These enhancements give teams greater visibility and...
Aug 12•Variable Operations

Digital Retail
Updated Digital Deal Jacket
Digital Deal Jacket brings every step of the signing process into one connected workflow. Complete in-store or remote signing, monitor...
Aug 12•Variable Operations

Vehicle Inventory Suite
Manage Inventory Across Every Rooftop from One Dashboard
Stop managing inventory one rooftop at a time. Configure customizable account groups to monitor inventory and appraisals across every dealership...
Aug 12•Inventory

Vehicle Inventory Suite
Connected DMS Intelligence with CDK Vehicle Inventory Suite
Unlike inventory tools that rely on disconnected data sources, CDK Vehicle Inventory Suite gives CDK DMS customers direct visibility into...
Aug 12•Inventory

Vehicle Inventory Suite
CDK Vehicle Inventory Suite: AI Description Writer Enhancements
Create more compelling and customized vehicle descriptions with enhanced AI controls for tone, length, vehicle feature prioritization, CPO messaging, repair...
Aug 12•Inventory

Service
Introducing Mobile Payments within CDK SimplePay Consumer Portal
Payment requests are now incorporated into the Consumer Portal and payment receipts are downloadable within the portal. Customers can review...
Aug 12•Fixed Operations

Service
Service Marketing for Fixed Operations
Service Marketing for Fixed Operations helps dealerships create, automate, and measure service marketing campaigns from a single platform. Integrated with...
Aug 12•Fixed Operations

Network & Communication Services
New AI Features for CDK Voice Connect
CDK Voice Connect now includes AI-powered Call Summaries and Keyword Search, giving dealerships faster access to insights from recorded customer...
Aug 12•Dealership-Wide
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