All Product Updates

CRM
CDK CRM Enhances Reporting Flexibility With Report Builder
With Report Builder, dealers can quickly access and modify their data using report templates that contain customizable columns from the...
Sep 18•Variable Operations

Digital Retail
Edit Deals Directly From the Digital Presentation Screen
Make real-time deal adjustments without leaving the digital presentation experience. Sales teams can update pricing, products or fees on the...
Sep 18•Variable Operations

CRM
CDK CRM Enhances Customer Communication With AI Writing Assistant
With a cleaner, more intuitive email experience, AI writing assistant is built directly into CDK CRM to take the pressure...
Sep 18•Variable Operations

Vehicle Inventory Suite
Vehicle History for Appraisal Records Within the CDK Vehicle Inventory Suite
The Vehicle Inventory Suite now extends the History tab to appraisal vehicle records, giving users greater visibility into changes made...
Sep 18•Inventory

Vehicle Inventory Suite
View Open ROs From the CDK Vehicle Inventory Suite Dashboard
The Vehicle Inventory Suite gives dealers greater visibility into open repair orders directly from the New and Used Inventory Dashboards....
Sep 18•Inventory

Vehicle Inventory Suite
Truth in Pricing Compliance Within CDK Vehicle Inventory Suite
Vehicle Inventory Suite helps dealers support truth in pricing requirements by identifying non-negotiable dealer fees and vehicle add-on costs that...
Sep 18•Inventory

Parts
CDK Service Introduces Quality-Rated Parts Options for Service Approvals
Offer your customer service quotes with multiple quality‑rated part options. Dealers can now define the choices, such as OEM, aftermarket...
Sep 18•Fixed Operations

Fixed Operations Suite
Consumer Portal Now Supports CDK SimplePay Mobile Pay
The Consumer Portal helps keep customers connected throughout their service journey with access to repair order updates, inspection results, approved...
Sep 18•Fixed Operations

Service
Reduce Transportation Costs With Hailer Rideshare Integration
Provide reliable customer transportation without the costs and liabilities of loaners and shuttles. Hailer rideshare integration offers an easy, scalable...
Sep 18•Fixed Operations

Fixed Operations Suite
CDK Service Introduces Predictive Service With Generative AI Insights
Predictive Service analyzes millions of repair records and vehicle-specific factors to flag potential failures, so Technicians can take proactive action,...
Sep 18•Fixed Operations

Foundations SuiteFundamentals Suite
Introducing Expert Mode for Faster Journal Entry Processing in CDK Accounting
Copy, Paste and Validate your GL in Expert Mode
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Sep 18•Business Office

Foundations SuiteFundamentals Suite
CDK Accounting Updates 1099 Workflow for IRS IRIS E-Filing
The IRS has retired the Filing Information Returns Electronically (FIRE) System. Dealers will need to file for a new Transmitter...
Sep 18•Business Office
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