CDK Dealership Xperience

CDK Fixed Operations Suite

Utilize the most comprehensive solution in the industry to build loyalty and maximize Service and Parts revenue. Integrates with the CDK Dealership Xperience platform.

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Technician working on a car

Set the New Standard

Integrate Workflows

Increase Service revenue at your dealership through streamlined, integrated workflows that deliver data-driven functionality from scheduling to invoicing.

Enhance Communication

Deliver the real-time updates nearly half of consumers say they want throughout the repair process — and build their trust.

Make Pricing Dependable

Give consumers the transparency they've been asking for while increasing dealership efficiencies, all through a single, dynamic pricing solution.

CDK Fixed Operations Suite Features

Connect more closely with your customers and turn your Service department into a finely tuned revenue center with this complete, end-to-end advanced solution suite.

Sell More Service

Technician videos help consumers see and understand their vehicle repair needs, so they can trust you to perform additional service recommendations.

Send Instant Updates

Our vehicle tracking feature uses the convenience of texts and mobile access to reassure consumers with the real-time status of their vehicles throughout the Service process.

Give Pricing Peace of Mind

ServicePricing integration maintains consistency at every step of the workflow, so there's no guesswork between check-ins and checkouts.

Take Your Skills Higher

Predictive Service helps your Technicians perform more thorough inspections by analyzing data from millions of repair records to identify specific, actionable insights for each customer's car.

Become First Choice for Service

#1

feature requested by consumers is transparent pricing1

30%

increase in hours per RO from video and texting2

84%

of consumers would visit a dealership offering real-time updates1

1. CDK Global Research Study; 2. TruVideo Data

Meet the Future of Fixed Ops

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

C R M Reporting. The Key to Success.

CRM Reporting: The Key to Success

Dealers are focused on every lead and every opportunity that comes through their dealership now more than ever. Without clearly...
3 Min ReadOct 11Amber Good
Buyers Point to a Faster Purchase Process in September.

Buyers Point to a Faster Purchase Process in September

The record witnessed with the CDK Ease of Purchase score in August wasn’t repeated in September despite higher inventory levels...
2 Min ReadOct 7David Thomas
Are Retirement Benefits the Answer to Hiring Challenges?

Are Retirement Benefits the Answer to Hiring Challenges?

Hiring and retaining talent is one of the most challenging tasks for dealerships. While a career in automotive offers a...
3 Min ReadOct 1CDK Global
Car Price Negotiation Is Essential for Shoppers and Dealers.

Car Price Negotiation: Essential for Shoppers and Dealers

Haggling, at least for the average consumer, may reach its zenith in the car-shopping process. However, that doesn't mean that...
3 Min ReadSep 27CDK Global
How Dealers Can Win With Trade In Value.

How Dealers Can Win With Trade-In Value

Nearly two-thirds (65%) of car shoppers surveyed in recent study* by CDK said that they ultimately decided to purchase from...
3 Min ReadSep 24CDK Global
The Hybrid Approach Is Popular for Car Purchases.

The Hybrid Approach Is Popular … for Car Purchases

There’s a lot of discussion about hybrid vehicles having a moment. But when it comes to buying a car, more...
3 Min ReadSep 19CDK Global
Closing the Dealership Gender Gap.

Closing the Dealership Gender Gap

While women have an outsized influence on car purchase decisions, they’re a clear minority of car dealership employees. According to...
4 Min ReadSep 10CDK Global
Ease of Purchase Score Hits Record High in August.

Ease of Purchase Score Hits Record High in August

CDK has tracked how easy car buyers say it is to purchase a car for over two years. Last month...
2 Min ReadSep 4David Thomas
The Test Drive’s Enduring Value for Dealers.

The Test Drive’s Enduring Value for Dealers

If you had any doubt about the power of the test drive, a recent study* by CDK should put it...
4 Min ReadAug 28CDK Global
Generation Z Workers at Dealerships Want a 4 0 1 K and Feedback.

Gen Z Workers at Dealerships Want a 401K and Feedback

In the 2024 CDK Dealership Workplace Study, respondents told us how satisfied they were with their jobs and benefits. And...
3 Min ReadAug 26David Thomas