CDK Dealership Xperience

CDK Fixed Operations Suite

Utilize the most comprehensive solution in the industry to build loyalty and maximize Service and Parts revenue. Integrates with the CDK Dealership Xperience platform.

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Technician working on a car

Set the New Standard

Integrate Workflows

Increase Service revenue at your dealership through streamlined, integrated workflows that deliver data-driven functionality from scheduling to invoicing.

Enhance Communication

Deliver the real-time updates nearly half of consumers say they want throughout the repair process — and build their trust.

Make Pricing Dependable

Give consumers the transparency they've been asking for while increasing dealership efficiencies, all through a single, dynamic pricing solution.

CDK Fixed Operations Suite Features

Connect more closely with your customers and turn your Service department into a finely tuned revenue center with this complete, end-to-end advanced solution suite.

Sell More Service

Technician videos help consumers see and understand their vehicle repair needs, so they can trust you to perform additional service recommendations.

Send Instant Updates

Our vehicle tracking feature uses the convenience of texts and mobile access to reassure consumers with the real-time status of their vehicles throughout the Service process.

Give Pricing Peace of Mind

ServicePricing integration maintains consistency at every step of the workflow, so there's no guesswork between check-ins and checkouts.

Take Your Skills Higher

Predictive Service helps your Technicians perform more thorough inspections by analyzing data from millions of repair records to identify specific, actionable insights for each customer's car.

Become First Choice for Service

#1

feature requested by consumers is transparent pricing1

30%

increase in hours per RO from video and texting2

84%

of consumers would visit a dealership offering real-time updates1

1. CDK Global Research Study; 2. TruVideo Data

Meet the Future of Fixed Ops

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

Does Your Dealership  Staff Know Their Stuff When It Comes to Selling E Vs?

Does Your Staff Know Their Stuff When It Comes to Selling EVs?

Electric vehicles make up a small percentage of the auto market today, and their adoption has had its ups and...
3 Min ReadJul 17CDK Global
Time to Roll Out Summer Sales and Service Campaigns.

Time to Roll Out Summer Sales and Service Campaigns

Whether you consider summer starting on Memorial Day, the last day of school, or the official start on June 20,...
4 Min ReadJun 13CDK Global
CDK Unveils Inaugural Dealership Workplace Study

CDK Unveils Inaugural Dealership Workplace Study

The automotive retail industry is known for long-held stereotypes about its workers and roles. To say it’s a misunderstood industry...
2 Min ReadJun 11CDK Global
Turn Service Customers Into Sales With C R M Equity Mining.

Turn Service Customers Into Sales With CRM Equity Mining

In the competitive world of automotive sales, dealerships are constantly looking for ways to increase their profits and maintain customer...
2 Min ReadJun 10Amber Good
How Dealership Service Departments Can Enhance the Customer Experience.

How Dealership Service Departments Can Enhance the Customer Experience

The spotlight is shining on delivering great customer experiences. In fact, 84% of dealers plan to increase their focus on...
4 Min ReadJun 6Don Zogg
 Car Buyers Visit More Dealerships in May

Car Buyers Visit More Dealerships in May

May was the second month in a row where 87% of car buyers CDK’s Research Team surveyed said buying their...
2 Min ReadJun 3David Thomas
Are E Vs Ready for the Summer Road trip?

Are EVs Ready for the Summer Road Trip?

The all-American pastime of the summer road trip is alive and well. The Transportation Department reported travel rose to over...
4 Min ReadMay 20CDK Global
Dealers Not Confident in O E M E CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the electric future. A clear majority (65%) indeed admit to being pessimistic about EVs, and the paper delves into many of the reasons behind that number including the impact to the dealership’s revenue, consumer interest and more.   We also asked dealers about their confidence level in the EV strategy of their respective OEMs. Whether they hV Strategies.

Dealers Aren't Confident in OEM EV Strategies

CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the...
2 Min ReadMay 13David Thomas
Bring Modern Convenience to the Showroom Floor.

Bring Modern Convenience to the Showroom Floor

In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online...
3 Min ReadMay 9Steven Walker
What Dealers Say About the EV Transition

What Dealers Say About the EV Transition

As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing...
1 Min ReadMay 6CDK Global