CDK Dealership Xperience

CDK Fixed Operations Suite

Utilize the most comprehensive solution in the industry to build loyalty and maximize Service and Parts revenue. Integrates with the CDK Dealership Xperience platform.

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Technician working on a car

Set the New Standard

Integrate Workflows

Increase Service revenue at your dealership through streamlined, integrated workflows that deliver data-driven functionality from scheduling to invoicing.

Enhance Communication

Deliver the real-time updates nearly half of consumers say they want throughout the repair process — and build their trust.

Make Pricing Dependable

Give consumers the transparency they've been asking for while increasing dealership efficiencies, all through a single, dynamic pricing solution.

CDK Fixed Operations Suite Features

Connect more closely with your customers and turn your Service department into a finely tuned revenue center with this complete, end-to-end advanced solution suite.

Sell More Service

Technician videos help consumers see and understand their vehicle repair needs, so they can trust you to perform additional service recommendations.

Send Instant Updates

Our vehicle tracking feature uses the convenience of texts and mobile access to reassure consumers with the real-time status of their vehicles throughout the Service process.

Give Pricing Peace of Mind

ServicePricing integration maintains consistency at every step of the workflow, so there's no guesswork between check-ins and checkouts.

Take Your Skills Higher

Predictive Service helps your Technicians perform more thorough inspections by analyzing data from millions of repair records to identify specific, actionable insights for each customer's car.

Become First Choice for Service

#1

feature requested by consumers is transparent pricing1

30%

increase in hours per RO from video and texting2

84%

of consumers would visit a dealership offering real-time updates1

1. CDK Global Research Study; 2. TruVideo Data

Meet the Future of Fixed Ops

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

The Pros and Cons of Involving Sales Staff in F and I.

The Pros and Cons of Involving Sales Staff in F&I

We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...
4 Min ReadApr 16Saundi Crandall
Leverage A I for a More Efficient Front Office.

Leverage AI for a More Efficient Front Office

Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...
3 Min ReadApr 9Amber Good
Make Repairs Easier to Understand and Update, Update, Update.

Make Repairs Easier to Understand and Update, Update, Update

We’ve all been there: You take your car in for service and wait around for hours to hear next steps...
2 Min ReadApr 4Brooke Wilson
Robust Inventories Lift Buyer Attitudes

Robust Inventories Lift Buyer Attitudes

In February, the tracking CDK does of new car buyers returned its most positive results to date with nearly nine...
3 Min ReadApr 1David Thomas
Dealership Sales Staffing Dips but Sales Don’t Have To.

Dealership Sales Staffing Dips but Sales Don’t Have To

The heady days of low inventory and high profit margins have eased into a more normal buyer’s market. As the...
3 Min ReadMar 26CDK Global
Effective Automotive Email Marketing Requires a CRM

Effective Automotive Email Marketing Requires a CRM

Time and time again email proves to be an unsung hero in marketing. It’s flexible, cost-effective and boasts consistently high...
3 Min ReadMar 25CDK Global
EV Owners Speak Out in New Study

EV Owners Speak Out in New Study

As car shoppers and dealers adjust to the electric vehicle phenomenon, they’re looking for answers to questions about the inevitable...
1 Min ReadMar 20CDK Global
What Does Gen Z Want in F and I products?

What Does Gen Z Want in F&I Products?

Generation Z is coming of age and beginning to slide into the driver’s seat. While this generation follows those that...
3 Min ReadMar 18Jason Swiech
Amplify Your Dealership Technology to Add Profit, Not People.

Amplify Your Dealership Technology to Add Profit, Not People

Faced with ongoing margin compression and changing customer expectations, auto dealers are working hard to find new ways to create...
3 Min ReadMar 11Jen Miller
Market Your Trained Technicians to Earn Service Business.

Market Your Trained Technicians to Earn Service Business

Despite swirling economic head winds, fixed operations remains a bright spot for franchised dealers. It’s the steady stalwart relied upon...
3 Min ReadMar 7CDK Global