Product Updates: Fixed Operations

Offer your customer service quotes with multiple quality‑rated part options. Dealers can now define the choices, such as OEM, aftermarket...

The Consumer Portal helps keep customers connected throughout their service journey with access to repair order updates, inspection results, approved...

Provide reliable customer transportation without the costs and liabilities of loaners and shuttles. Hailer rideshare integration offers an easy, scalable...

Predictive Service analyzes millions of repair records and vehicle-specific factors to flag potential failures, so Technicians can take proactive action,...

Payment requests are now incorporated into the Consumer Portal and payment receipts are downloadable within the portal. Customers can review...

Service Marketing for Fixed Operations helps dealerships create, automate, and measure service marketing campaigns from a single platform. Integrated with...

CDK’s enhanced Toyota Appointment integration directly connects Toyota vehicle data into scheduling for more accurate, informed appointments from the start. By...

Honda has certified CDK Appointment Scheduling to help dealers deliver seamless Service experiences across HondaLink,® AcuraLink® and dealer websites. This end-to-end...

Keep your Service schedule optimized with AIVA chat, our AI-powered virtual assistant that can book, confirm, modify or cancel appointments...

Your customers stay connected even after the repair is complete. With the consumer portal, they can review repair details, photos,...