Fixed Operations>Service
Introducing Mobile Payments within CDK SimplePay Consumer Portal
August 12, 2026
Payment requests are now incorporated into the Consumer Portal and payment receipts are downloadable within the portal. Customers can review repair orders, pay securely, access receipts and schedule appointments from a single experience.
What's New
- Added mobile payments within the Consumer Portal.
- Enabled in-portal payment requests for SimplePay customers.
- Added downloadable payment receipts.
- Integrated payments into the digital service workflow.
How This Helps Car Dealers
- Speeds up vehicle pickup with pre-arrival payments.
- Reduces friction in the service experience.
- Centralizes updates, approvals, payments, and receipts.
- Supports repeat service visits with appointment scheduling access.
Key Takeaways
Manage service payments directly within the Consumer Portal with mobile payments, downloadable receipts, and a connected customer experience powered by SimplePay.
Learn More About CDK Solutions
This update is part of CDK Service, helping dealerships enhance the customer service experience with connected tools for communication, approvals, payments, and scheduling.
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