AI at CDK
Unlock the Future With the Power of AI for Car Dealerships
Revolutionize your dealership with the CDK Dealership Xperience Platform. Powered by AI and built on decades of automotive expertise, it helps dealerships boost growth, improve efficiency and deliver standout customer experiences.
Driving Results for Dealerships
AI is transforming dealership operations, delivering measurable improvements in efficiency, customer satisfaction and lead conversion.
52%
68%
50+
Why Our AI Stands Out
Responsible AI Development
Our Dealership Xperience Platform's AI-powered enhancements are built with ethics and security in mind, to ensure transparency and privacy.
Unmatched Data Access
With the largest dataset in the industry, our AI delivers smarter, more accurate insights.
Hybrid Intelligence
At CDK, AI isn't just smart — it's built with deep automotive expertise behind it. Our hybrid intelligence approach combines decades of dealership know-how with powerful machine learning to help your team work faster, make better decisions, and deliver standout customer experiences.
How Dealerships Use AI
Sales, service, and operations teams are using AI tools like our Automotive Intelligence Virtual Assistant (AIVA) to work smarter, move faster, and deliver a better experience for every customer.
AI for a Smarter, More Connected Dealership
Leverage advanced AI features to streamline operations, engage customers and maximize sales potential.
Increase Efficiency
Automate tasks and streamline operations so your team can focus on priorities
Enhance Customer Engagement
Use AI to deliver personalized experiences that boost satisfaction and loyalty
Boost Sales Performance
Utilize predictive analytics to identify leads and optimize sales strategies
Optimize Service Operations
Improve scheduling, Service and Parts management with AI and reduce downtime
Gain Actionable Insights
Tap into hybrid intelligence's meaningful data combined with human expertise to make smarter decisions that drive growth and performance
Reach out to explore how AI can elevate every aspect of your business, from Sales to Service and every interaction along the way.
Recent Insights
Converting Used Car Buyers to New
Car Buyer Rush Leaves Mixed Results at the Dealership
How Machine Learning Helps Dealerships Price and Manage Inventory
How Dealership Tech Training Improves Vehicle Delivery Experience and Customer Satisfaction
Are Dealers Moving to Where the Car Sales Are?
Consultants Help Dealers Identify Improvements To Increase Efficiency and Profit
Leasing's New Life as Monthly Payments Get Squeezed
CDK Research Uncovers the Truth About EV Ownership in 2025
4 Requirements for Modern Dealer Appraisal Software in 2025
