Fixed Operations>Service
Reduce Transportation Costs With Hailer Rideshare Integration
September 18, 2026

Provide reliable customer transportation without the costs and liabilities of loaners and shuttles. Hailer rideshare integration offers an easy, scalable solution directly from your Service application.
What's New
- Service Advisors can request customer rides directly from their workflow, eliminating the need to switch between systems
- Ride coordination, tracking and reporting are integrated into a single experience
- Transportation requests can be managed alongside related repair orders
- Dealerships can reduce their reliance on traditional shuttle services and loaner vehicles
How This Helps Car Dealers
- Improves customer satisfaction with convenient transportation options during service visits
- Increases Service department efficiency by simplifying ride requests and coordination
- Reduces administrative effort by minimizing manual scheduling and transportation management
- Lowers transportation costs while providing greater visibility into ride activity and performance
Key Takeaways
Hailer helps dealerships simplify customer transportation by integrating ride requests directly into the Service workflow, reducing administrative effort, lowering transportation costs, and delivering a more convenient experience for customers during service visits.
Learn More About CDK Solutions
Hailer is one of the integrated capabilities within the CDK Foundations Suite. It helps dealerships simplify customer transportation, reduce operational costs, and enhance the Service experience through seamless ride coordination and workflow automation.
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