AIVA for Fixed Operations
Our Artificial Intelligence Virtual Assistant (AIVA) can book appointments 24/7 in 50+ languages and plugs right into your scheduler to keep your Service Lane moving.
Benefits With Real Value
Don't miss out on Service revenue opportunities with AIVA for Fixed Operations — AIVA will interact with customers and set Service appointments 24/7.
Maximize ROI on Advertising Spend
20% of Service calls need to call back or never get answered* — start capturing all your Service leads and grow your business.
Keep Service Technicians Busy
Service is the lifeblood of the dealership, and while it may close at 5:00, AIVA can schedule around the clock.
Build Stronger Relationships
Nine minutes is the average amount of time Service customers spend on hold — AIVA puts an end to the wait.
*Service Shopper 5.0
Features Worth Exploring
AIVA for Fixed Operations works as an extension of your team and provides your dealership with these unique advantages.
Set Appointments 24/7
Capture all those reaching out to service, schedule appointments and keep them coming back by being there when they need you.
Provide Real-Time Booking
Use your capacity settings to eliminate gaps and any overlapping scheduling.
Handle Multiple Calls
Attend to multiple calls simultaneously, and if someone needs further assistance, AIVA passes the call on to your team.
Communicate in over 50 Languages
Allow customers to communicate in their preferred language and eliminate misunderstandings in service selection.
Maintain Workflow Efficiently
Let AIVA schedule common maintenance appointments and free up your Service Advisors to concentrate on their current customer’s needs.
Value Your Customer’s Time
The average Service on-hold time is nine minutes* — AIVA answers the phone in seconds.
*Service Shopper 5.0
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