CDK Hailer
CDK Hailer, the Fortellis ridesharing technology, integrates with your CDK System and CDK Service to allow your dealership to dispatch rides from your Service application.
Hailer Benefits
Reduce Transportation Costs
Reduce the cost of providing transportation for service customers by avoiding shuttle and rental costs, while also supplementing your loaner fleet.
Save Time
Increase your staff’s efficiency by reducing the time and resources that are spent on coordinating transportation for service customers.
Improve Customer Experience
Increase your customers’ satisfaction and overall Service experience by reducing wait times and offering them multiple ridesharing options with trusted partners in Uber and Lyft.
Ridesharing Is a Competitive Advantage
18%
of dealers offer loaner vehicles
59%
of dealers offer no customer transportation
19%
offer shuttle transportation
Features To Ride With
By integrating ridesharing technology directly into the CDK System and CDK Service, we help you reduce costs and offer your customers an easy and cost-effective alternative to traditional temporary vehicle solutions.
Hail a Ride
Your Service Advisors can now hail rides for customers directly within the CDK System and CDK Service, increasing overall customer satisfaction, repair order throughput and your profitability.
Automatic Login
Your user login is tracked and stored by Hailer on every ride. You’re logged in automatically with no additional username or password required.
Repair Order Integration
Your staff can schedule a ride as soon as they open a repair order through CDK Drive or CDK Service thanks to our integration. Ride charges are automatically captured to the order for easier warranty claims.
Integrated Billing
You don’t need to set up an account when using Hailer — you’re automatically billed monthly on your existing invoice. Itemized breakdowns of each ride are available for Dealer Administrators.
Custom Dealership Policies
Hailer is a customizable solution so you can choose ride fare and distance limits on every ride. The built-in policy enforcement options let you warn your Advisors or block out rides that exceed those limits.
Parts Delivery Rides
Request a parts pickup or delivery with on-demand functions. All Parts-related transactions can be tracked within the Hailer dashboard to provide department level insight. Custom delivery rules can also be created to keep the department within budget.
Related Solutions
Contact Us and Let’s Explore Your Dealership’s Specific Needs
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