While it’s no surprise car buyers want to test-drive a vehicle in person, it’s surprising how few are willing to...

In This Article What’s the CDK Foundations Suite? Core Capabilities Who’s the Right Fit for the Foundations Suite? What’s New in the Foundations Suite? How...

Vehicle technology has evolved from mechanical systems to software-driven machines. Today’s vehicles run on sensors, diagnostics and over-the-air updates. Maintenance...

CDK’s three years of tracking car shoppers’ opinions on the purchase process has never seen a monthly drop as large...

Gone are the days of grainy newspaper classifieds. CDK data shows that nearly 90% of shoppers are enticed to start...

With electric vehicles inching closer and closer to price parity with gas-powered and hybrid vehicles, interest in EVs has skyrocketed....

Nearly everyone who buys a car takes it for a test drive before they close the deal, 91% of all car...

U.S. auto dealerships spent $4.46 billion in advertising expenditures last year, averaging thousands per month per dealership. Advertising expenses aren’t...

Inventory picked up slightly in May but still remains lower than what was witnessed last year. Overall, shoppers are just...

Every vendor in the automotive retail industry is touting artificial intelligence and innovation. From marketing tools to sales assistants, dealerships...

Eight minutes and 12 seconds may not seem like a long time, but for dealership customers stuck on hold trying...

A dealership’s phone system is integral to generating business and if it’s not up to today’s challenges it may be...