While each dealership is unique, offering an elevated customer experience is a common goal among most, if not all. According...

Earlier this month, thousands of customers and industry insiders participated in CDK CONNECT where they were given a customized view...

As staff turnover continues to plague dealerships, implementing modern technology could be the saving grace to attracting millennial talent. The...

The risk of a cyberattack increases every year, but you can set up security measures and regularly review them to...

Chances are you’ve seen these two phrases popping up a lot regarding vehicle sales. But what do these really mean,...

The automotive industry is seeing a paradigm shift. While the power of brick-and-mortar showrooms remains undeniable, the convenience and efficiency...

In a world where consumers expect every purchase to be fast and easy, speeding up the car buying process is...

Hack is a four-letter word for a good reason and why dealerships are on high alert now, more than ever,...

As inventory worries start to resurface alongside labor difficulties, car buyers still found it relatively easy to buy a new...

Dealership sales associates manage thousands of customer leads and close hundreds of vehicle sales every year. To do their job,...

Today, the ideal desking process is built around the modern retail experience that includes the work a customer does online,...

As automakers continue to churn out electric vehicles (EVs) to compete with Tesla, the share of EVs keeps building. Yet,...