Car dealers are seeing a return to normal in terms of how buyers are finding the purchase process easy but...

Over half of dealers struggle to price used vehicles with confidence, and 62% say pricing prevents them from achieving financial...

Vehicle delivery isn't the end of the purchase process; it's the beginning of ownership, and it's essential that this journey...

As we approach the midpoint of the 2020s, the U.S. auto retail landscape looks markedly different from just five years...

There is no denying the significant investment car dealers make with the software that runs their stores. But most dealerships...

Leasing isn’t new. But as the market tightens and sale prices and MSRPs begin to rise there is renewed interest...

Electric vehicles have been a hot topic in the industry for nearly a decade. Today, the end of EV incentives...

Appraisals are an essential step in dealership processes. Even in today’s market where many dealers are offering top dollar for...

June saw the biggest drop and lowest score in the history of our Ease of Purchase scorecard. Luckily, there was...

Not too long ago, CDK conducted an informal survey of dealerships to see what inventory concerns plague them most. Some...

If the word of the year in 2020 was unprecedented, the word of 2025 may very well be tariff. Tariffs...

According to CDK data, vehicle satisfaction declined as electric vehicle buyers shifted from innovators and early adopters to the early...