View More Insights

1 Min Read • December 1, 2023

CDK Global 2023: The Year in Research

CDK Global 2023. The Year in Research.

CDK Global endeavors to connect dealers with the automotive industry at large and our in-depth and revealing research covers everything from Modern Retail and F&I to service and shopper behavior. Below, find the top white papers and e-books CDK published in 2023 on automotive retail issues that are top of mind for car dealers everywhere.

Download

Share This

CDK Global
By CDK Global
Staff

Recent Insights

Three Dealership Accounting Woes and Fixes.

Three Dealership Accounting Woes and Fixes

Nothing can steer your auto dealership off course faster than poor accounting practices. And it’s not just about the importance...
4 Min Read•May 6•CDK Global
Car Price Negotiations Ease in April

Car Price Negotiations Ease in April

Car buyers still found it overwhelmingly easy to buy a new car in April but there was a slight drop...
3 Min Read•May 2•David Thomas
The Power of Video. Earn Customer Trust and Service Business.

The Power of Video: Earn Customer Trust and Service Business

When you spend your days servicing and repairing vehicles, it’s easy to forget that most people know very little about...
3 Min Read•Apr 29•CDK Global
Everything You Need to Know About the C D K Dealership Experience.

Everything You Need to Know About the CDK Dealership Xperience

Margin compression and changing customer expectations have auto dealers working hard to find new process efficiencies to boost profits and...
9 Min Read•Apr 19•CDK Global
The Pros and Cons of Involving Sales Staff in F and I.

The Pros and Cons of Involving Sales Staff in F&I

We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...
4 Min Read•Apr 16•Saundi Crandall
Leverage A I for a More Efficient Front Office.

Leverage AI for a More Efficient Front Office

Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...
3 Min Read•Apr 9•Amber Good
Make Repairs Easier to Understand and Update, Update, Update.

Make Repairs Easier to Understand and Update, Update, Update

We’ve all been there: You take your car in for service and wait around for hours to hear next steps...
2 Min Read•Apr 4•Brooke Wilson
Robust Inventories Lift Buyer Attitudes

Robust Inventories Lift Buyer Attitudes

In February, the tracking CDK does of new car buyers returned its most positive results to date with nearly nine...
3 Min Read•Apr 1•David Thomas
Dealership Sales Staffing Dips but Sales Don’t Have To.

Dealership Sales Staffing Dips but Sales Don’t Have To

The heady days of low inventory and high profit margins have eased into a more normal buyer’s market. As the...
3 Min Read•Mar 26•CDK Global
Effective Automotive Email Marketing Requires a CRM

Effective Automotive Email Marketing Requires a CRM

Time and time again email proves to be an unsung hero in marketing. It’s flexible, cost-effective and boasts consistently high...
3 Min Read•Mar 25•CDK Global
View All Insights