Generation Z, born between 1997 and 2012, is growing into a powerful customer base for dealerships. Despite many of them...

In the more than three years of CDK’s Ease of Purchase Scorecard, there have only been a few months of...

Today’s customers expect a seamless buying experience, and dealerships need technology that connects every step of the journey. That’s where...

CDK surveyed thousands of dealership Service customers and while overall satisfaction with dealership service dipped this year, one role consistently...

In today’s fast-paced business environment, data has become a vital asset for driving smarter decisions and operational efficiency. In the...

Every dealership uses data a little differently. Some teams want consistent, ready-to-use reporting that keeps everyone aligned day-to-day. Others want...

One of the standout metrics from the recently released 2026 CDK Friction Points Study is that car buyers move through the...

The Current State of Retail FrictionWhat’s the CDK Modern Retail Suite?The Core of Connection: CDK CRM and IntelligenceSolve the Duplicate...

What We Shared About Data and Intelligence at NADA Throughout NADA, many dealers stopped by to talk about the role data...

Last month, we introduced the CDK Affordability Tracker to illustrate how mathematical averages for every car sold don’t necessarily represent...

NADA is more than just an event. It’s the heartbeat of the automotive retail industry. Every year, thousands of dealers,...

Significant end-of-year discounts and record-setting sales from some brands led to a the CDK Ease of Purchase score to make...