After months of elevated scores, the Ease of Purchase Scorecard saw a significant drop in February. The key question of...

In ongoing studies of car buyers, CDK asks about the all-important role of the car salesperson in the purchase process....

Every franchised dealership’s Service department is a busy, high-volume and profitable part of the business. The dealership competes hard for...

There’s a widespread belief that every car shopper wants to avoid visiting a dealership and just purchase a new vehicle...

Today, many auto dealerships across the U.S. are debating whether some or all of the new vehicle sales process should...

It’s essential to make a good first impression with a car shopper, as those initial minutes set the tone for...

A winter storm may have shut down flights around the country during the last week in January but it didn’t...

Inflation is hurting everyone. According to a recent Gallup poll, more than 40% of Americans named inflation as the top...

Tire sales represent an opportunity to drive additional Service revenue and highlight the convenience and quality of work performed at...

The automotive landscape may look different as the calendar flips to February, but last month saw car steady car sales...

Selecting the right dealership management system (DMS) can be a daunting task, given the number of options and the complexity...

The rise of point-and-click car buying pioneered by Tesla has traditional brands working hard to deliver a similar online experience...