Service departments have been experimenting with videos for their customers. But how effective have they been? And are they worth the effort for your dealership?

Optimize Your Phones for When You Can’t Answer. Are your voicemail boxes are set up properly and cleaned out on a regular basis? Have you tried calling your store after hours to see how well your IVR process works? Download our infographic to get more tips that will help you create a better voicemail experience.

CDK Global unveils how key decision-makers at dealerships can leverage AI technologies, including Machine Learning and Natural Language Processing, to solve business problems and identify profitable opportunities.

Once dealerships started seeing the benefits of Service video, there was still one question that needed to be answered: what was the return on investment? So, TruVideo conducted further research to provide dealers — particularly those with low or medium adoption — with a delta report.

Powerful Phone Tools From a Trusted Partner CDK Call Tracking tools work with your CRM system to help you recover missed opportunities. With the right tools, you can measure and improve employee phone skills to convert more phone calls to sales and appointments. Download our infographic to learn how.

When dealers first started using TruVideo to share Service videos, the goal was to help customers better see and understand...

Some issues at your dealership can be so close to you that they go completely unnoticed — and cost your...

The way you communicate with your customers and your employees says a lot about your dealership. Our new e-book, Collaboration:...

Over the last 25 years, businesses have seen data and analytics measure engagement, sentiment and conversion on websites and social media.

CDK Global unveils how key decision-makers at dealerships are implementing AI to increase productivity and profit.

The current inventory shortage presents a problem for dealership Service departments.

Car dealership marketing is famous for flooding the airwaves with ads. While there will always be a role for these...