All Insights

The Boom-er Times Are a Changing for Dealerships.

The Boom(er) Times Are A-Changin’ for Dealerships

Baby boomers have dominated car buying and leasing for decades. Now, the oldest members of this generation, typically classified as...
3 Min Read•Nov 6•CDK Global
Unexpected Inventory Boosts Lead to Improved Purchase Experience.

Unexpected Inventory Boosts Lead to Improved Purchase Experience

Consumer credit continues to tighten. The workforce unrest for the Detroit automakers is just now settling. And for many, the...
3 Min Read•Nov 1•David Thomas
EV Service: Today and Tomorrowhttps://cms.cdkglobal.com/insights/2023-EV-Service-Today-Tomorrow

EV Service: Today and Tomorrow

As the automotive industry moves to an all-electric future, the race is on to staff up and stack up EV-capable...
1 Min Read•Oct 31•CDK Global
Dial Down the High Pressure Sales Experience to Win Today’s Car Shoppers.

Dial Down the High-Pressure Sales Experience To Win Today’s Car Shoppers

The verdict is in: Consumers enjoy shopping for cars on their smartphones and computers. So how can dealers embrace it? Traditional...
3 Min Read•Oct 23•CDK Global
Transparent Pricing’s Impact on Dealership Service Workflows.

Transparent Pricing’s Impact on Dealership Service Workflows

While each dealership is unique, offering an elevated customer experience is a common goal among most, if not all. According...
3 Min Read•Oct 23•Jeanie Cairo
C D K Connect. Now's your chance to see everything.

CDK CONNECT 2023: CDK Global Perspectives and Innovations

Earlier this month, thousands of customers and industry insiders participated in CDK CONNECT where they were given a customized view...
2 Min Read•Oct 23•CDK Global
Dealerships Must Embrace Tech to Attract Millennial Workers.

Dealerships Must Embrace Tech To Attract Millennial Workers

As staff turnover continues to plague dealerships, implementing modern technology could be the saving grace to attracting millennial talent. The...
3 Min Read•Oct 20•CDK Global
Ten Vital Steps to Dealership Cybersecurity.

10 Vital Steps to Dealership Cybersecurity

The risk of a cyberattack increases every year, but you can set up security measures and regularly review them to...
4 Min Read•Oct 18•Brenda Lynch
Automotive Digital Retailing versus Modern Retailing.

The Evolution of Automotive Digital Retailing to Modern Retailing

Updated: 3/13/2026Automotive digital retailing opened the door for convenience and efficiency by allowing car buyers to take important steps online,...
5 Min Read•Oct 11•Jason Swiech
A Guide for Dealers. Incorporating Digital Retail in Your Showroom.

A Guide for Dealers: Incorporating Digital Retail in Your Showroom

The automotive industry is seeing a paradigm shift. While the power of brick-and-mortar showrooms remains undeniable, the convenience and efficiency...
3 Min Read•Oct 4•CDK Global
Top Three Dealership F and I Opportunities to Start Today.

Top 3 Dealership F&I Opportunities To Start Today

In a world where consumers expect every purchase to be fast and easy, speeding up the car buying process is...
3 Min Read•Sep 27•CDK Global
2023 State of Cybersecurity in the Dealership Study

2023 State of Cybersecurity in the Dealership Study

Hack is a four-letter word for a good reason and why dealerships are on high alert now, more than ever,...
1 Min Read•Sep 25•CDK Global