All Insights

Today’s Service Workflow
Service workflows have changed dramatically to meet the demands of customers. Are you optimizing for maximum profitability while delivering an excellent service experience? Our latest video can help.
1 Min Read•Sep 23•CDK Global

Virtual Installation is a success!
A few weeks ago, we announced that our Customer Delivery team would be continuing to install and travel where able. The intent of the new Virtual Install model was to allow work to be done remotely to ensure the health and safety of yourself, your employees and our employees while helping you get operating and functioning quickly.
2 Min Read•May 8•CDK Global

4 Tactics to Win and Retain End-of-Lease Customers
Are you ready for the glut of lease vehicles about to hit the market?
According to J.D. Power, nearly 2...
5 Min Read•Apr 29•CDK Global

CDK Remote Worker Solution - Stay Connected to Your DMS
Get secure access to your Dealer Management System from home or other remote locations.
1 Min Read•Apr 3•CDK Global

Changing the Narrative from Insight to Action
The Women in Automotive Winter Conference provides an annual opportunity for women in the industry to connect, network and share insights and experiences.
5 Min Read•Feb 19•CDK Global
Struggling with document scanning?
If your dealership is in a constant spiral of backlogged scanning and delays, or dealing with unnecessary fees associated with misfiled documents or reproduction, you may be relieved to know there are document management solutions that can help ease that burden.
1 Min Read•Feb 6•CDK Global

CDK SERVICE BOOSTS LOYALTY AND HOURS PER RO AT MERCEDES-BENZ OF CUTLER BAY
It’s one thing to attract customers to your business; yet another to retain them. To help reach its aggressive retention goals, Florida’s southernmost Mercedes-Benz dealership relies on professionalism and innovation through CDK Service.
3 Min Read•Nov 12•CDK Global

How to Keep Document Hoarding Out of Your Dealership
It's been said that sometimes you can have too much of a good thing. And it's true. Especially when it comes to the data and documentation of your dealership.
3 Min Read•Oct 18•CDK Global

Important Questions to Ask Cloud Providers to Ensure Data Security
Enhanced security is one of the most compelling reasons for businesses to convert to cloud technology. Of those surveyed in the Dresner Advisory Services’ 2019 Cloud Computing and Business Intelligence Market Study, small businesses (100 employees or less) demonstrated greater confidence in the cloud’s ability to deliver meaningful security benefits than any other business category.
3 Min Read•Oct 9•CDK Global

A Customer Experience Solution for Female Car-Buying and Selling
As influencers within the automotive retail industry, women should have tremendous power.
3 Min Read•Jul 31•CDK Global

How Your Dealership Can Set —and Keep — Appointments
It’s not you – it’s us. Our beloved automotive industry does some things very well and, yet, other things have been a struggle for decades.
3 Min Read•May 23•Jon Purdy

3 Metrics to Measure Automotive BDC Performance
Does your dealership use an external BDC for sales calls? Many managers like to keep control of their sales process...
4 Min Read•Feb 27•CDK Global