All Insights

Texting Do’s and Don’ts at Your Dealership
What’s the most iconic noise of our time? I’d argue it’s the text message alert sound associated with the iPhone.
4 Min Read•May 17•CDK Global

The Train Game is More Important Than Ever
The car business has come a long way in many areas, but employee retention is not one of them. Turnover...
4 Min Read•May 11•CDK Global

How to Make KPIs Less Boring
Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success.
4 Min Read•May 3•CDK Global

How a CRM Can Help Dealers Meet and Exceed Pre-Pandemic Growth
A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.
4 Min Read•Apr 15•CDK Global

Productivity is King!
Being in business is easy. You buy something, sell it to someone else at a higher price than you bought it for, reinvest some of the difference in the business and pocket the rest. Sounds simple enough, doesn’t it?
3 Min Read•Apr 9•Martin Bleasdale

How Used Car Dealers Can Benefit from CRM Software
If you’re like most independent dealers, you loaded up on used inventory during the first few months of the pandemic.
4 Min Read•Apr 9•CDK Global

Read This Before Choosing a Desking Provider
If you’ve been in the business for a long time like I have, you’ll remember when every dealership desk had a built-in ashtray.
4 Min Read•Feb 26•CDK Global

What to look for when choosing a new Dealer Management System (DMS): Choosing the right vendor
Making sure your DMS offers the right functionality and provides greater efficiency and productivity for your business is only the first part. In part 2 of our blog series on selecting the right DMS, we’ll discuss how picking the right vendor may be just as important.
4 Min Read•Jan 21•Lisa Cho

What to Look for When Choosing a New Dealer Management System: A DMS Checklist
What is a Dealer Management System (or DMS), and what does it do for your business? Simply put, a DMS is the central hub of your dealership that integrates all the functional areas like Sales, Accounting, Service, and Inventory together in one system.
7 Min Read•Jan 13•Lisa Cho

Easier, faster transactions with CDK eSign and Sign Anywhere
With the help of CDK Global, Audi Coral Springs is molding themselves in the way the customer wants to do...
1 Min Read•Nov 2•CDK Global

Creating a Modern Retailing Workflow
Just as the internet changed the landscape of traditional advertising and media, COVID-19 and social distancing requirements are changing the way consumers expect —and need — to buy a car.
4 Min Read•Oct 14•CDK Global

How Dealers Can Gain More Customers Over the Phone
Dealers are in the people business and need to ensure their customer experience matches expectations.
3 Min Read•Sep 29•CDK Global