All Insights

Texting Do’s and Don’ts at Your Dealership

Texting Do’s and Don’ts at Your Dealership

What’s the most iconic noise of our time? I’d argue it’s the text message alert sound associated with the iPhone.
4 Min ReadMay 17CDK Global
The Train Game is More Important Than Ever

The Train Game is More Important Than Ever

The car business has come a long way in many areas, but employee retention is not one of them. Turnover...
4 Min ReadMay 11CDK Global
How to Make KPIs Less Boring

How to Make KPIs Less Boring

Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success.
4 Min ReadMay 3CDK Global
How a CRM Can Help Dealers Meet and Exceed Pre-Pandemic Growth

How a CRM Can Help Dealers Meet and Exceed Pre-Pandemic Growth

A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.
4 Min ReadApr 15CDK Global
Productivity is King!

Productivity is King!

Being in business is easy. You buy something, sell it to someone else at a higher price than you bought it for, reinvest some of the difference in the business and pocket the rest. Sounds simple enough, doesn’t it?
3 Min ReadApr 9Martin Bleasdale
How Used Car Dealers Can Benefit from CRM Software

How Used Car Dealers Can Benefit from CRM Software

If you’re like most independent dealers, you loaded up on used inventory during the first few months of the pandemic.
4 Min ReadApr 9CDK Global
Read This Before Choosing a Desking Provider

Read This Before Choosing a Desking Provider

If you’ve been in the business for a long time like I have, you’ll remember when every dealership desk had a built-in ashtray.
4 Min ReadFeb 26CDK Global
What to look for when choosing a new Dealer Management System (DMS): Choosing the right vendor

What to look for when choosing a new Dealer Management System (DMS): Choosing the right vendor

Making sure your DMS offers the right functionality and provides greater efficiency and productivity for your business is only the first part. In part 2 of our blog series on selecting the right DMS, we’ll discuss how picking the right vendor may be just as important.
4 Min ReadJan 21Lisa Cho
What is a DMS and How Does it Help Your Dealership?

What to Look for When Choosing a New Dealer Management System: A DMS Checklist

What is a Dealer Management System (or DMS), and what does it do for your business? Simply put, a DMS is the central hub of your dealership that integrates all the functional areas like Sales, Accounting, Service, and Inventory together in one system.
7 Min ReadJan 13Lisa Cho
Easier, faster transactions with CDK eSign and Sign Anywhere

Easier, faster transactions with CDK eSign and Sign Anywhere

With the help of CDK Global, Audi Coral Springs is molding themselves in the way the customer wants to do...
1 Min ReadNov 2CDK Global
Creating a Modern Retailing Workflow

Creating a Modern Retailing Workflow

Just as the internet changed the landscape of traditional advertising and media, COVID-19 and social distancing requirements are changing the way consumers expect —and need — to buy a car.
4 Min ReadOct 14CDK Global
How Dealers Can Gain More Customers Over the Phone

How Dealers Can Gain More Customers Over the Phone

Dealers are in the people business and need to ensure their customer experience matches expectations.

3 Min ReadSep 29CDK Global