Insights

White Papers
by Colleen Harris |
Google Analytics is a valuable resource for any dealer looking for information on how they are performing. However, it can also be very confusing to navigate. More
White Papers
by CDK Global |

Interestingly enough, the common theme throughout these is not cutting expenses or having the perfect process, it's communication. It's easy to see that without communication you cannot grow.

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Blogs
by Peter Kahn |
Recently, I had an opportunity to discuss dealership goals with a colleague. We can all agree that most, if not all, dealerships are focused on growing revenue, profit, and improving customer satisfaction. But are these the only business metrics that matter? More
Case Studies
by CDK Global |
Most dealerships use a Business Development Center (BDC) to help fill the pipeline for vehicle sales. But a much smaller number of dealers take full advantage of a BDC to deliver more Service business. More
Blogs
by Jake Kendo |

Building brand recognition in the months leading up to the holiday season is essential for a dealership to end the calendar year on a positive note.

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