Insights

Stay on top of trends with insights that will help you drive profit for your dealership and keep your skills and knowledge moving forward.

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Give your customers more options with Today’s service workflow
Infographics
by CDK Global |
Service has always been a key profit center for any dealership, and it can be your savior as sales ebb and flow. In today’s evolving landscape, technology provides the options you need to adapt your workflow and meet the varying needs of your customers. So, what exactly does that look like? Read This Insight
Interview with Lightspeed
Blogs
by Chris Hauck |
Christopher Hauck, Recreation Group product manager for CDK Global Lightspeed recently met with the RVDA to outline what Lightspeed is doing to help RV dealers — and the manufacturers whose products they sell — reduce their repair event cycle times (RECT) to increase customer satisfaction. Read This Insight
Creating a Modern Retailing Workflow
Blogs
by Brendan Dougherty |
Just as the internet changed the landscape of traditional advertising and media, COVID-19 and social distancing requirements are changing the way consumers expect —and need — to buy a car. Read This Insight
Service to Go
Blogs
by CDK Global |
If you’re like most people, you’re probably starting to grow a little weary of phrases like “these unprecedented times”, or words like “pandemic”. But as COVID-19 continues to change our world and the way we do business, these phrases and words seem inescapable. Read This Insight
Virtual Install
Blogs
by CDK Global |
A few weeks ago, we announced that our Customer Delivery team would be continuing to install and travel where able. The intent of the new Virtual Install model was to allow work to be done remotely to ensure the health and safety of yourself, your employees and our employees while helping you get operating and functioning quickly. Read This Insight
Man looking at laptop
White Papers
by CDK Global |

A large percentage of your business relies on your network. From the Service bay to the customer lounge to your Dealership Management System (DMS) and other business-critical applications, your dealership relies on a high-performing network.

Read This Insight