by Peter Kahn |
Recently, I had an opportunity to discuss dealership goals with a colleague. We can all agree that most, if not all, dealerships are focused on growing revenue, profit, and improving customer satisfaction. But are these the only business metrics that matter? More
Case Studies
by CDK Global |
Most dealerships use a Business Development Center (BDC) to help fill the pipeline for vehicle sales. But a much smaller number of dealers take full advantage of a BDC to deliver more Service business. More
by Jake Kendo |

Building brand recognition in the months leading up to the holiday season is essential for a dealership to end the calendar year on a positive note.

by CDK Global |
Communication with customers is critical to your success. Providing the right tools can make all the difference. More