All Insights

Dealership Analytics. How Better Questions Drive Better Decisions.

Dealership Analytics: How Better Questions Drive Better Decisions

It may be time to start rethinking how you look at your store’s data.
3 Min ReadAug 17DeJuan Mahome
How Dealers Can Prevent Online Credit Check Hesitation

How Dealers Can Prevent Online Credit Check Hesitation

Car shoppers more willing to share some data online but not all.
5 Min ReadAug 14CDK Global
Evaluate A I for Dealerships. Focus on Outcomes Not Features.

Evaluate AI for Dealerships: Focus on Outcomes, Not Features

The AI conversation has changed. Has your evaluation process?
3 Min ReadAug 12Emily Ghioto
Truck Prices Plummet as Incentives Spike in July

Truck Prices Drop as Incentives Spike in July

Bestselling car and truck transaction prices see some relief.
4 Min ReadAug 10David Thomas
What’s the Most Attractive Type of Car Incentive?

What’s the Most Attractive Type of Car Incentive?

Don’t be surprised when car buyers actually want to negotiate.
2 Min ReadAug 7David Thomas
Phishing Has Evolved: How Cybercriminals Are Using AI and How You Can Fight Back

Phishing Has Evolved: How Cybercriminals Are Using AI and How You Can Fight Back

Hear from our Chief Information Security Officer on how to prep against today’s cyber threats.
2 Min ReadAug 4Sergey Tsygalnitsky
July car buyers saw little improvement in purchase ease as vehicle searches, price negotiations and affordability concerns offset gains in timing.

July Car Purchase Process Gets No Summertime Boost

Nearly every step regressed versus June’s tepid results.
3 Min ReadAug 3David Thomas
Missed Dealership Phone Calls Are Costing You Customers.

Missed Dealership Phone Calls Are Costing You Customers

Automotive retail is one of the last bastions of phone communications with customers.
4 Min ReadJul 28Natalia Mischenko
From Gen Z to Boomers. The Biggest Roadblocks to E V Only Households.

From Gen Z to Boomers: The Biggest Roadblocks to EV-Only Households

The reasons keeping existing EV owners from going all in vary by age group.
4 Min ReadJul 27CDK Global
How Many Car Buyers Are Extending Their Loans.

How Many Car Buyers Are Extending Their Loans?

Monthly budgets aren’t getting bigger and one easy solution to afford a new car is to stretch terms.
3 Min ReadJul 24David Thomas
Car Shopping Research Leaves Off Interest Rates.

Car Shopping Research Leaves Off Interest Rates

Shoppers receive price quotes but few know what interest rates to expect.
3 Min ReadJul 22CDK Global
Why Car Buyers Are OK With Negative Equity

Why Car Buyers Are OK With Negative Equity

More people are rolling over debt into new purchases and CDK explores what’s behind this behavior.
3 Min ReadJul 17David Thomas