All Insights

Half of Car Shoppers Swayed by Tariffs
The impact of tariffs on the automotive sector has led to elevated prices and uncertainty around supply chains and other...
3 Min Read•Jan 6•CDK Global

How Dominant Is AI at the Dealership?
The conversation around AI in automotive retail has shifted quickly from speculation and curiosity to reality. According to CDK’s latest...
1 Min Read•Jan 6•CDK Global

End of Year Woes Drag Down Ease of Purchase Scores
December saw more car buyers traveling to more dealers to find the vehicle they wanted only to end up having...
3 Min Read•Jan 5•David Thomas

Mobile Service: The High-Stakes Opportunity Reshaping Automotive Maintenance
Mobile service has taken over a large part of the Fixed Operations conversation this year. From NADA to the results...
3 Min Read•Dec 17•CDK Global

New Study Reveals Sharp Shift on EVs
The automotive landscape is shifting, and electric vehicles are at the center of the conversation. CDK’s latest study, Car Shopper...
2 Min Read•Dec 11•CDK Global

Who's Who in a Car Dealership Back Office
The Back Office at a car dealership is where essential operations happen behind the scenes. While the Front Office focuses...
3 Min Read•Dec 10•CDK Global

How F&I Provides Dealers Steady Revenue in Volatile Times
Car sales got off to a strong start in 2025 but tapered as the end of the year approaches. New...
3 Min Read•Dec 5•CDK Global

The Rise of In-Transit Vehicle Purchases
In-transit purchases have hovered around 20% throughout 2025, peaking at 29% in August, and hit 23% in November. While spikes...
4 Min Read•Dec 3•CDK Global

Ease of Purchase Plummets in November
The term “unprecedented” has been used a lot in recent years. When it comes to November’s Ease of Purchase scorecard,...
4 Min Read•Dec 1•David Thomas

Coffman Truck Sales: A Legacy of Family and Growth Powered by CDK
Founded in 1946 by three brothers in Plano, Illinois, Coffman Truck Sales began as a small repair shop. By 1949,...
2 Min Read•Dec 1•CDK Global

What Dealerships Need To Know About Gen Z Employees in 2025
Every generation brings something different to the workplace. Generation Z — those born between 1997 and 2012 — now makes...
3 Min Read•Nov 25•CDK Global

CDK Vehicle Inventory Suite: Faster Listings, Better Margins
In today’s fast-paced automotive retail environment, efficiency and accuracy in inventory management are more critical than ever. The CDK Vehicle...
3 Min Read•Nov 24•CDK Global


