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User Experience Can Make — or Break — Your Dealership
Today’s connected consumer spends nearly seven hours a day on their computers, tablets and mobile phones.
2 Min Read•Jun 1•Jen Miller
The 2023 Trendsetter’s Guide to Automotive Retail
The 2023 Trendsetter’s Guide to Automotive Retail by CDK Global highlights issues facing the Automotive Retail industry today through the lens of self-identified respondents who are the first to implement change (Trendsetters). Download the full report to find out how Trendsetters are facing the biggest issues in 2023.
1 Min Read•May 30•CDK Global
Four F&I Strategies You Should Start Today
In today’s market, opportunity remains strong in the F&I department, especially for products that protect customers’ vehicle investments. Vehicle prices...
3 Min Read•May 15•CDK Global
Car Shoppers Resilient Despite High Interest Rates
Interest rates have tripled compared to last April. Yes, you read that right. Car loan interest rates are now near...
2 Min Read•May 10•David Thomas
Three Automotive CRM Trends to Improve Profitability in 2023
The Customer Relationship Management (CRM) system is a dealership’s trusted workhorse to capture, nurture, and convert vehicle shoppers.
4 Min Read•May 9•Michelle Vaccaro
Embedding Insurance Makes Buying Easy
As dealerships are looking to upgrade their current processes, they want modern solutions that solve issues for their Sales department.
2 Min Read•May 8•Austin Kohlieber
How Integrating Insurance can Benefit Dealers
Computer software integrations are the backbone of any dealership’s operations.
3 Min Read•Apr 21•Austin Kohlieber
Top Five Service Features To Increase Retention
We spoke to 2,000+ dealer, independent and mobile mechanic Service customers and found the top five Service features that stood out for all respondents, regardless of age.
2 Min Read•Apr 11•CDK Global
Inventory Issues Rear Their Head Once Again
After a brief respite last month, shoppers are searching more for the car they want.
2 Min Read•Apr 6•David Thomas
With 2X the Consumer Engagement, CDK Roadster Keeps the Excitement Going
The key to success in today’s world of automotive retail is rooted in the ability to provide consumers with an efficient and personalized buying experience.
2 Min Read•Apr 5•Steven Walker
Ease Your Technology Growing Pains With a Unified Digital Toolkit
To be competitive in today’s market, dealerships have come to rely on specialized digital tools for managing inventory, Sales, Fixed Ops and more.
3 Min Read•Mar 30•CDK Global
Five Service Features To Invest in Now
In our recent Service Shopper 2.0 study, we surveyed over 2,000 active shoppers who frequent dealers, independents, and mobile mechanic services to uncover current market trends.
1 Min Read•Mar 30•CDK Global
