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What Does Service Shopper 2.0 Reveal About Customers?
Blogs
by CDK Global |
Dealers continue to face headwinds when it comes to luring service customers away from other providers. Service Shopper 1.0, a CDK Global research study conducted in 2020, shared vital statistics that revealed the gap between dealer expectations and consumer behavior, and provided insights for ways dealers could close the gap. Read This Insight