Recent
What’s the Most Attractive Type of Car Incentive?
Don’t be surprised when car buyers actually want to negotiate.
2 Min Read•Aug 7•David Thomas
Phishing Has Evolved: How Cybercriminals Are Using AI and How You Can Fight Back
Hear from our Chief Information Security Officer on how to prep against today’s cyber threats.
2 Min Read•Aug 4•Sergey Tsygalnitsky
All Insights
Evaluating AI for Dealerships: Focus on Outcomes, Not Features
The AI Conversation Has Changed. Has Your Evaluation Process?
3 Min Read•Aug 12•Emily Ghioto
Truck Prices Drop as Incentives Spike in July
Bestselling car and truck transaction prices see some relief.
4 Min Read•Aug 10•David Thomas
What’s the Most Attractive Type of Car Incentive?
Don’t be surprised when car buyers actually want to negotiate.
2 Min Read•Aug 7•David Thomas
Phishing Has Evolved: How Cybercriminals Are Using AI and How You Can Fight Back
Hear from our Chief Information Security Officer on how to prep against today’s cyber threats.
2 Min Read•Aug 4•Sergey Tsygalnitsky
July Car Purchase Process Gets No Summertime Boost
Nearly every step regressed versus June’s tepid results.
3 Min Read•Aug 3•David Thomas
Missed Dealership Phone Calls Are Costing You Customers
Automotive retail is one of the last bastions of phone communications with customers.
4 Min Read•Jul 28•Natalia Mischenko
From Gen Z to Boomers: The Biggest Roadblocks to EV-Only Households
The reasons keeping existing EV owners from going all in vary by age group.
4 Min Read•Jul 27•CDK Global
How Many Car Buyers Are Extending Their Loans?
Monthly budgets aren’t getting bigger and one easy solution to afford a new car is to stretch terms.
3 Min Read•Jul 24•David Thomas
Car Shopping Research Leaves Off Interest Rates
Shoppers receive price quotes but few know what interest rates to expect.
3 Min Read•Jul 22•CDK Global
Why Car Buyers Are OK With Negative Equity
More people are rolling over debt into new purchases and CDK explores what’s behind this behavior.
3 Min Read•Jul 17•David Thomas
Salesperson Performance Takes a Small Step Back
Sky-high ratings last quarter were hard to match but stable versus 2025.
3 Min Read•Jul 14•David Thomas
The Return of Digital Retail and Why It Never Went Anywhere
Key TakeawaysDigital retail has evolved from a trend into a core dealership process. Eighty-four percent of dealerships now use digital retail...
4 Min Read•Jul 13•Namu Keys
