You can’t improve car buying if you don’t know what’s holding it back. CDK recently partnered with NADA Academy to determine the greatest pain points in the process both for consumers and dealers.
Despite how widespread connected vehicle technology has already become, there’s a lack of clear understanding about it by consumers — though they may not realize it.
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You can’t improve car buying if you don’t know what’s holding it back. CDK recently partnered with NADA Academy to determine the greatest pain points in the process both for consumers and dealers.
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Today’s communication opportunities coupled with expectations of at-your-fingertips convenience mean consumers are demanding more from every company.
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January 28 is Data Privacy Day, which provides annual encouragement to individuals and businesses to respect privacy, safeguard data and enable trust.
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Our researchers asked Service customers why they leave and how dealers can regain their business. The responses we received and analyzed were eye-opening.
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Who’s watching over your business to make sure you’re getting the most from your system, and seeing to it you’re on the right path? This might not be a function every dealer expects from its solutions provider, but it should be.
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