Optimizing Calls at the Dealership
Phone calls are one of the most powerful tools dealers can use to gain new customers and keep their existing ones coming back.
2 Min Read•Jul 27•Brenda Lynch
Communication Is Key to Your Bottom Line
During these times of vehicle shortages and staffing challenges, trying to maintain your dealership while moving the needle in the right direction takes a lot.
2 Min Read•Jul 20•Brenda Lynch
Go Mobile and Keep Control
Mobile technology has revolutionized car shopping.
3 Min Read•Jul 15•CDK Global
CDK Elead CRM Helps Keep Modern Toyota on the Upswing
Modern Toyota of Winston-Salem, North Carolina is on a mission to provide amenities and guarantee customer satisfaction throughout the sale...
3 Min Read•Jul 14•CDK Global
The Modern Workflow Is Here to Stay
The pandemic has taught us that flexibility is key. The struggles over the last 2 years have forced consumers to...
2 Min Read•Jul 14•Jessie Hammonds
Gen Z Shoppers Should Not Be Stereotyped
Born between 1997 and 2012, Gen Z is the latest generation of Americans to enter the workforce. And they will need to look to the new and used car market to get to work. Even today, 76% of commuters use their own vehicle to get to work.
4 Min Read•Jul 7•CDK Global
Three Steps to Incident Readiness
Improve cybersecurity outcomes by preparing your dealership IT Security team to respond quickly and effectively.
1 Min Read•Jul 5•CDK Global
Gen Z White Paper
Download the White Paper...
1 Min Read•Jun 23•CDK Global
Growing and Keeping Your Technician Team
The “great resignation” didn’t just impact restaurants and boutiques. Many dealership Service departments are feeling the impact of staffing shortages more than ever before.
4 Min Read•Jun 14•Jeff Beals
Auto Shows Deliver a Vital Hands-On Shopping Experience
Inventory shortages and pandemic closures have kept car shoppers from experiencing the product. The return of auto shows is a critical opportunity to keep shoppers in their car-buying journey.
4 Min Read•Jun 2•Barb Edson
Get What You Want From Your Next Automotive CRM With This Checklist
Most dealers are painfully aware of what part of their current system they are unhappy with, but far fewer have considered exactly what they want or need.
3 Min Read•May 31•CDK Global
Now Is the Time to Learn and Lead With AI
For the past two years as an industry, we’ve been expecting things to get back to normal when it comes...
4 Min Read•May 11•CDK Global