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Friction Points Study 2026

In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers.

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Dealership Xperience Platform
Foundations Suite
Strengthen workflows in every department with one complete solution
Fundamentals Suite
Empower one-to-two-site dealers with a proven and scalable core system
Modern Retail Suite
Surpass consumer expectations by making the buying journey easier
Fixed Operations Suite
Build loyalty and efficiency to maximize your Parts and Service income
Vehicle Inventory Suite
Price more profitably and elevate merchandising with the power of AI
Intelligence Suite
Fine-tune performance with advanced analytics, AI and machine learning
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Customer Relationship Management
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All Insights

How Audi Denver Found Success with CDK

Audi Denver of Littleton, Colorado, a dealership in the McDonald Automotive Group, recently made the decision to implement ePayments and CDK Service, consisting of CDK Appointment, Lane, and Inspect.
1 Min Read•Nov 4•CDK Global

Credit Card Data Security and Your Dealership

High-profile credit card data breaches are shedding a lot of light on how companies and customers alike can be negatively affected by hackers.
4 Min Read•Jun 19•CDK Global

Is Your Third Party Vendor CDK-Secure?

Thinking of granting a vendor access to your CDK DMS? Before you do, check here first! ...
1 Min Read•Nov 6•CDK Global

Online Communities: Users Helping Users

When it comes to dealership software, it's exciting to discover something new that can help you do your job better. No matter what, you want to dive in and get the most out of it.
3 Min Read•May 6•CDK Global

Dealership Accounting Woes and Fixes

The Problem: Your accounting is a mess.  Nothing is right.  You cannot rely on any number in either your Profit and Loss statement or your Balance Sheet.
12 Min Read•Jan 17•CDK Global

Fraud Happens

OK. Business is coming back, and it’s time to get back to running it instead of worrying about it.
3 Min Read•Nov 29•CDK Global

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Who We Serve
  • Auto Dealerships
  • Original Equipment Manufacturers
  • Independent Software Vendors
  • Heavy Truck
How We Help
  • End Sales Exhaustion for Your Customers
  • Fix the Lack of Trust That's Hurting Profits
  • Target What's Holding Back Business Growth
  • Guard Against Connection and Security Failure
What We Offer
  • Digital Retail
  • Customer Relationship Management
  • Finance & Insurance
  • Dealer Management System
  • Fixed Operations
  • Network & Communication Services
  • Dealership Xperience Platform
  • Intelligence
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