3 Min ReadOctober 9, 2019

Important Questions to Ask Cloud Providers to Ensure Data Security

Important Questions to Ask Cloud Providers  to Ensure Data Security

Enhanced security is one of the most compelling reasons for businesses to convert to cloud technology. 

Weighing the risks and benefits of cloud technology is an important process, which is why small businesses looking for cloud solutions should consider some basics while searching for that perfect provider.


Find a provider that understands your business
First, understand your business and service expectations. Providers often specialize, making them extremely knowledgeable about   the security and regulatory requirements for specific data. 

For example, if you’re looking for a human resources application, select providers that specialize in employee data security. For payment processing, look for providers that specialize in transaction security. And for compliance or knowledge within a specific industry, ensure that the provider is an expert with a proven track record with businesses in that category. 

Understanding the needs of your business will help narrow the selection criteria for the providers, systems and protocols best suited for your company. 


Ask about security certifications
Security certifications show that a cloud provider meets or exceeds standards. Some providers display this information, but inquiring organizations should never be shy about asking for certification and regulatory compliance information.
      • PCI DSS certification confirms a SaaS provider has undergone detailed audits, ensuring that sensitive data, like credit card information, is protected, processed, transmitted and stored in a fully secure environment. It includes requirements for security management, policies and procedures, software design and network architecture.
    • SOC 2 certification ensures internal risk management processes and regulatory compliance oversights are in place. It also confirms that the cloud solution is designed and rigorously managed to the highest levels of data security.  

Businesses that use Amazon Web Services (AWS) as the foundation of their cloud solutions already meet compliance requirements that safeguard privacy through secured data centers. Known for its uncompromising quality, AWS is second to none for security and disaster recovery and is the highest ranked among users. 

Cloud solutions for this purpose are, by far, the best opportunities for businesses, providing 24/7 access to data and infrastructure, with consistent and predictable costs that help keep organizations on budget. 


Review security systems and plans
Cloud solution providers should be transparent about how data is protected. Security plans should include multiple layers, including:

    • Hardware security for servers and data centers
    • Data encryption methods for stored and transmitted data
    • Monitoring capabilities, including descriptions about what is monitored

In addition to system descriptions, businesses should also ask for and understand the processes in place for a security breach. Providers should explain what happens in the event of a breach, including how and when notifications are provided and at what risk levels notifications are triggered.  

The bottom line for small businesses is that cloud-based solutions safeguard and protect organizations beyond the investment that any single company can provide. More robust and reliable than on-premise security, cloud technology protects against costly disruption and downtime. 

Independent dealers transitioning to cloud-based systems, including dealer management systems, can learn more about secure solutions by contacting their CDK representative.

 

Share This

CDK Global
By CDK Global
Staff

Recent Insights

Car Buyers Hit More Dealers Amid Tariff Turbulence

Car Buyers Hit More Dealers Amid Tariff Turbulence

If there’s any question about tariffs impacting car buyer behavior it seemed to prove out in April. While 90% of...
3 Min ReadMay 1David Thomas
The Importance of Scheduling Appointments for the Test Drive.

The Importance of Scheduling Appointments for the Test Drive

Long wait times at the dealership are a significant source of frustration for car shoppers. It’s not just an inconvenience;...
3 Min ReadApr 29CDK Global
Most EV Owners Stand By the Technology in New Study

Most EV Owners Stand By the Technology in New Study

Opinions about the political shifts and impacts on the ever-evolving electrical vehicle industry vary greatly across the automotive industry including...
1 Min ReadApr 21CDK Global
Dealership Appointments. Car Shoppers versus Service Customers.

Dealership Appointments: Car Shoppers vs. Service Customers

Whether you’re shopping for a new vehicle or looking to service your current one, going to a dealership can be...
3 Min ReadApr 18CDK Global
The Power of Online Reviews for Car Dealerships.

The Power of Online Reviews for Car Dealerships

Word-of-mouth marketing has long been heralded as the top marketing strategy. As the internet continues to shape consumer behavior, traditional...
3 Min ReadApr 11CDK Global
The E V Market Is Full of Misconceptions.

The EV Market Is Full of Misconceptions

The electric revolution is well underway. Sales of EVs are on the rise — in 2024, they accounted for 8.1%...
3 Min ReadApr 9CDK Global
Smarter Used Car Sourcing From Your Service Lane.

Smarter Used Car Sourcing From Your Service Lane

Hundreds of cars, trucks and SUVs zip through your dealership’s Service lane every week — many of which would look...
3 Min ReadApr 7CDK Global
How Does C D K’s C R M Drive McGovern Automotive Group Success.

How Does CDK’s CRM Drive McGovern Automotive Group Success?

Based in New England, McGovern Auto Group has 31 dealerships and an impressive annual sales volume of approximately 40,000 vehicles,...
2 Min ReadApr 3CDK Global
March Car Buying Improves Slightly Ahead of Tariffs

March Car Buying Improves Slightly Ahead of Tariffs

There was an upward correction in this month’s Ease of Purchase Scorecard as more car buyers said it was easy...
2 Min ReadApr 1David Thomas
How Shoppers Use Dealership Websites.

How Shoppers Use Dealership Websites

According to the latest CDK Friction Points Study, most car shoppers (between 62% and 79%, depending on the age group)...
3 Min ReadMar 27CDK Global