All Insights
The CDK Service Shopper 5.0 Study Is Here
Thanks to shifting consumer habits and economic uncertainty, the automotive service landscape is undergoing subtle but significant changes. Dealerships in...
1 Min Read•Nov 3•CDK Global
Most Steps in the Car-Buying Process Improved in October
In what’s rare, car shoppers reported a lower score when it came to their overall car-buying experience in October despite...
2 Min Read•Nov 3•David Thomas
Why “Real-Time” Data Isn’t Always the Right Answer for Dealers
In a world obsessed with speed, it’s easy to fall for the trap of “real-time” data. The dashboards that update...
3 Min Read•Oct 30•DeJuan Mahome
Women in Auto Retail: Progress and Challenges in 2025
The automotive dealership industry is making strides attracting more women to the workforce, but there's still a significant gap between...
3 Min Read•Oct 24•CDK Global
CDK CONNECT 2025: Dealer Success Strategies, Breakout Sessions and On-Demand Access
What’s CDK CONNECT?CDK CONNECT is CDK’s annual virtual event designed to equip dealers with the latest industry insights, technology updates...
5 Min Read•Oct 22•CDK Global
3 Ways To Make F&I Wait Times Productive
Time is a resource car dealerships can't afford to waste. CDK's research consistently shows that excessive time at the dealership...
3 Min Read•Oct 20•CDK Global
How Benzel-Busch Delivers a Seamless, Personalized Experience With CDK
At Benzel-Busch Motor Car, automotive excellence isn’t just a mission. It’s a legacy. Spanning four generations in the car business,...
3 Min Read•Oct 15•CDK Global
AI and Vehicle Research: The Disadvantages of AI-Informed Car Shoppers
Car shoppers are increasingly turning to AI to guide their research across financing, timing and vehicle selection. Salesforce data shows that...
4 Min Read•Oct 8•CDK Global
Hectic EV Rush Doesn't Hurt Buying Experience
September saw a rush of buyers trying to snap up EVs before federal incentives expired, but the frenetic pace at...
2 Min Read•Oct 1•David Thomas
Where Dealership Employees Stand During Uncertain Times
The automotive industry is often defined by inventory, margins and market shifts, but the real engine driving dealership success is...
1 Min Read•Sep 24•CDK Global
3 Ways Community Dealers Stand Apart
The automotive retail industry is as diverse as any other in the United States. There are large, publicly traded operators...
3 Min Read•Sep 23•CDK Global
Unlocking Efficiency: Common Questions About the CDK Fundamentals Suite
In this ArticleWhat’s the CDK Fundamentals Suite? What’s Included in the Fundamentals Suite?How’s It Different From the CDK Foundations Suite?How Does...
3 Min Read•Sep 22•CDK Global
