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Insights

Stay on top of trends with insights that will help you drive profit for your dealership and keep your skills and knowledge moving forward.

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Upskill Your Phone Handling
Blogs
by Patrick Condron |
Phone calls are often the first interaction customers have with your dealership. How you handle these calls determines whether or not they want to do business with you. Read This Insight
CDK Automotive Retail Friction Point Report
White Papers
by CDK Global |
You can’t improve car buying if you don’t know what’s holding it back. CDK recently partnered with NADA Academy to determine the greatest pain points in the process both for consumers and dealers. Read This Insight
Trade in Your Marketing Agenda
Blogs
by Barb Edson |

Today’s communication opportunities coupled with expectations of at-your-fingertips convenience mean consumers are demanding more from every company. Read This Insight