Success in the Fixed Ops department is essential for dealerships. According to the 2020 NADA Data Financial Profile, dealers rely on their Service departments for 30% of their net profits.
How something as big as a global pandemic ultimately affects business takes years to assess — but as our industry has learned, waiting that long to adapt is not an option.
Are you waiting for customers to walk in the door, hoping it will be a good day?
Do you know what your monthly average productivity is by Technician? How can you maximize productivity and improve utilization to empower your dealership and keep customers coming back?
Dealers are in the people business and need to ensure their customer experience matches expectations.
Operating an RV dealership is a lot like operating a fast-moving vehicle with a trailer in tow.