Introducing Mobile Payments Within the Consumer Portal

Payment requests are now incorporated into the Consumer Portal and Payment Receipts are now downloadable within the Portal.

Benefits

The Consumer Portal helps keep customers connected throughout their service journey with access to repair updates, inspection results, approved services, and more. Now, dealerships using SimplePay can extend that experience with mobile payments, allowing customers to conveniently review repair order details, pay securely from their mobile device, access receipts, and schedule their next appointment—all within one connected experience.

Key Benefits:

• Reduce friction at vehicle pickup with secure mobile payments before customers arrive.
• Bring payments into the service journey by enabling customers to pay directly within the Consumer Portal.
• Create a single destination for service updates, approvals, payments, and receipts.
• Extend the customer experience beyond RO close with continued access to repair order details and service records.
• Drive future service visits with convenient links to schedule the next appointment.