Are Service Technicians the New Video Stars?
Service departments have been experimenting with videos for their customers. But how effective have they been? And are they worth the effort for your dealership?
To find out, researchers crunched through data generated by 7 million videos. Examined consumer behavior. Looked at environmental forces. And calculated big changes in NPS and ROI that could impact your business. See what they discovered in our new e-book, Dealership Return on Service Video Investment.
About This E-Book
Contents of this e-book are adapted from the ROVI (Return On Video Investment) Report, which was compiled from research conducted by TruVideo. The leader in video communications for the transportation industry, TruVideo powers CDK ServiceView — where its insights derived from more than 7 million video views help increase consumer engagement and increase partner ROI and NPS.