View More Insights

1 Min Read • December 6, 2021

What Automotive Dealers Think About Artificial Intelligence

What Automotive Dealers Think About Artificial Intelligence

CDK Global unveils how key decision-makers at dealerships are implementing AI to increase productivity and profit.

About CDK Global’s Survey

In October 2021, the CDK Global Research team surveyed 243 experienced executives from automotive dealerships in North America who consider themselves early adopters of new technology.

Our research will help you understand how dealers feel about AI, whether they’re using it, how it’s benefiting their business and the challenges they hope to address with AI.

Download our e-book to get the key insights you need to consider when evaluating AI technology.

Download our Ebook

To learn how automotive dealers are solving the top 5 business challenges with artificial intelligence today, read our infographic

Share This

CDK Global
By CDK Global
Staff

Recent Insights

How Training and Development Drive Success in Dealerships.

How Training and Development Drive Success in Dealerships

Today’s workplace requires a forever-student mentality, and automotive dealerships aren’t exceptions. The days of “set-it-and-forget-it” thinking are over for employees...
3 Min Read•Nov 19•CDK Global
Cybersecurity at the Dealership in 2025. Closing the Confidence Gap in a High Risk Landscape.

Cybersecurity at the Dealership in 2025: Closing the Confidence Gap in a High-Risk Landscape

As cyberthreats continue to evolve, car dealerships remain vulnerable despite growing awareness and investment. CDK’s State of Dealership Cybersecurity 2025...
1 Min Read•Nov 17•CDK Global
High Interest Rates Hampered Half of Car Shoppers.

High Interest Rates Hampered Half of Car Shoppers

Slowly but surely interest rates at the federal level and at dealerships are starting to come down. Affordability is that...
2 Min Read•Nov 13•CDK Global
Gen Z’s Preferences in the F and I Office in 2025.

Gen Z’s Preferences in the F&I Office in 2025

Born between 1997 and 2012, Generation Z already makes up 25% of the global population and is likely to be...
3 Min Read•Nov 11•CDK Global
Auto Loan Interest Tax Deduction in 2025. What Dealers Need To Know.

Auto Loan Interest Tax Deduction in 2025: What Dealers Need To Know

Legislation has made a significant impact on the automotive industry over the past decade, and 2025 brings another change that...
3 Min Read•Nov 7•CDK Global
Why Predictive A I Is Crucial for Used Car Inventory in 2025.

Why Predictive AI Is Crucial for Used Car Inventory in 2025

Recent reports on the auto industry indicate that a limited supply of pre-owned cars will keep prices high for buyers...
3 Min Read•Nov 6•CDK Global
The C D K Service Shopper Five Point Oh Study Is Here.

The CDK Service Shopper 5.0 Study Is Here

Thanks to shifting consumer habits and economic uncertainty, the automotive service landscape is undergoing subtle but significant changes. Dealerships in...
1 Min Read•Nov 3•CDK Global
Most Steps in the Car-Buying Process Improved in October

Most Steps in the Car-Buying Process Improved in October

In what’s rare, car shoppers reported a lower score when it came to their overall car-buying experience in October despite...
2 Min Read•Nov 3•David Thomas
Why Real Time Data Isn’t Always the Right Answer for Dealers.

Why “Real-Time” Data Isn’t Always the Right Answer for Dealers

In a world obsessed with speed, it’s easy to fall for the trap of “real-time” data. The dashboards that update...
3 Min Read•Oct 30•DeJuan Mahome
Women in Auto Retail. Progress and Challenges in 2025.

Women in Auto Retail: Progress and Challenges in 2025

The automotive dealership industry is making strides attracting more women to the workforce, but there's still a significant gap between...
3 Min Read•Oct 24•CDK Global
View All Insights