Gen Z White Paper

In today’s competitive job market, attracting and retaining top talent is just as critical to dealership success as moving inventory....

Warranty reimbursement can represent a meaningful portion of a dealership’s service revenue. That reimbursement includes labor and parts, both influenced...

Since electric vehicles (EVs) first hit the market, range has dominated the conversation. For years, surveys showed that limited range...

World events are pushing oil and gas prices higher but as we look at this month’s CDK Affordability Tracker, the...

In today’s fast‑paced digital landscape, video has become an essential tool for dealerships striving to capture and keep consumer attention....

Generation Z, born between 1997 and 2012, is growing into a powerful customer base for dealerships. Despite many of them...

In the more than three years of CDK’s Ease of Purchase Scorecard, there have only been a few months of...

CDK surveyed thousands of dealership Service customers and while overall satisfaction with dealership service dipped this year, one role consistently...

In today’s fast-paced business environment, data has become a vital asset for driving smarter decisions and operational efficiency. In the...

Every dealership uses data a little differently. Some teams want consistent, ready-to-use reporting that keeps everyone aligned day-to-day. Others want...