Leadership at CDK Global

Our Leadership
Leadership At CDK Global
The CDK executive leadership team has many decades of experience in the automotive and adjacent industries, technology, client service, and strategy. Get to know our leadership team.
Brian Krzanich
Brian Krzanich
Chief Executive Officer

On November 7, 2018, Brian Krzanich was named the CEO of CDK Global and a member of our Board of Directors.

Brian Krzanich
Chief Executive Officer

Prior to joining CDK Global, Brian Krzanich served as chief executive officer (CEO) of Intel from May 2013 to June 2018. As CEO, he led Intel’s corporate strategy and operations, including development of Intel’s business model and identifying emerging technologies. While serving in this role, Mr. Krzanich was credited for diversifying the Company’s product offerings and workforce.

He joined Intel in 1982 as an engineer, became a corporate vice president in 2006, and served until 2010 as vice president and general manager of Assembly and Test. He was senior vice president and general manager of Manufacturing and Supply Chain from 2010 to 2012. He became executive vice president and chief operating officer in 2012, responsible for global manufacturing, supply chain, human resources, and information technology.

Brian earned a bachelor’s degree in chemistry from San Jose State University. He has served on the Boards of Deere & Company and Semiconductor Industry Association, as well as the Drone Advisory Committee, which advises the Federal Aviation Administration.

Brian, his wife Brandee, and two daughters reside in the Bay area.

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“The automotive industry is undergoing changes that will impact and present opportunities for dealers, OEMs, consumers and the technology ecosystem that serves them. I am excited to be working closely with the CDK Board, management team and employees to enable CDK to meet its full potential to generate value for all of its stakeholders.”

Lee Brunz
Lee Brunz
Executive Vice President and General Counsel

Lee Brunz oversees legal and compliance matters, including corporate governance, corporate and commercial transactions, intellectual property, litigation, regulatory compliance, and privacy.

Lee Brunz
Executive Vice President and General Counsel

Prior to CDK, Lee served as vice president & counsel for ADP, supporting the Dealer Services business. Previously, he served as vice president, Finance & general counsel for Cobalt Holding Company until its acquisition by ADP in 2010. Lee holds a LLM in Tax from New York University School of Law, a JD from the University of Oregon School of Law and a bachelor’s degree in English from Whitman College.

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“I’m proud to work for a company and part of a team that not only values integrity, but also is deeply committed to acting with the highest ethical standards. Our business is a relationship business. Whether you are a customer, vendor, shareholder, employee or other stakeholder, we build our relationships on the foundation of trust and integrity.”

Amy Byrne
Amy Byrne
EVP, Chief Human Resources and Communications Officer

Amy Byrne oversees all aspects of human resources management and employee communications for CDK Global’s more than 8,000 employees.

Amy Byrne
EVP, Chief Human Resources and Communications Officer

Amy and her leadership team drive a values-based culture that is focused on learning, connectedness, diversity and inclusion, and rewards. Prior to joining CDK, Amy was with Avon Products, Inc. where she led the human resources organization for the Latin America and Global Brand Marketing businesses, supporting a region of $4.5 billion in revenues and over 17,000 employees across 12 countries. Prior to Avon, Amy held increasing HR roles across U.S. Foodservice, Inc., The Boeing Company, William M. Mercer, Inc., and Hay Management Consultants. Amy started her career as a pension analyst for Hewitt. Amy holds a MBA from the University of Chicago Booth School of Business and a bachelor's degree from the University of Illinois at Urbana-Champaign. She speaks Spanish and enjoys running, tennis, international travel and the Chicago Cubs.

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“I have a passion for creating workplaces that focus on the employee and their experience. I’ve found that when you put the emphasis on those aspects rather than the process, you create a more engaged and motivated workforce.”

Jen Cole
Jen Cole
SVP, Business Leader, Digital

Jen Cole is responsible for providing strategic leadership for Advertising, Websites, Earned Marketing, Connected Store, and Progressus.

Jen Cole
SVP, Business Leader, Digital

As an automotive industry digital marketing veteran, Jen has a broad knowledge of digital technologies and evolving marketing strategies. Prior to joining CDK, Jen spent 13 years at Cobalt where she worked with dealers and manufacturers as they built an online presence and created their digital footprint. Jen began at CDK in 2013 with the acquisition of Cobalt. She played a key role in integrating the various digital products and teams and has focused on scaling and advancing technical capabilities and talent to deliver end to end solutions to CDK customers. Jen spent her early career working in adolescent psychology and education and holds a B.S in psychology from Colgate University and her M.S. in psychology from University of California, Berkeley.

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Digital marketing success in any vertical requires a combination of great technology, powered by robust data and measurement, and guided by passionate and knowledgeable marketing talent. I take great pride in our technology and our talent powerhouse, and look forward to the next chapter as we continue to innovate and grow with the right partner in this evolving landscape.

Dean W. Crutchfield
Dean W. Crutchfield
Executive Vice President and Chief Information Officer

Dean Crutchfield is responsible for all aspects of our IT infrastructure and security. He and his leadership team support infrastructure that serves 28,000 rooftops.

Dean W. Crutchfield
Executive Vice President and Chief Information Officer

Prior to joining CDK, Dean served as the chief information officer at Zebra Technologies. Before Zebra, he had global IT responsibility for Dell’s supply chain network, product development and was a services P&L leader. Dean has also held positions in global and regional IT groups at British Petroleum. Dean earned a bachelor's degree from Central Michigan University. He sits on the board of directors and is actively involved with One Million Degrees, a charity focused on helping low-income, highly motivated community college students navigate challenges and build skill for success.

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“I love the fast paced rate of change in the technology sector. Listening to our customer needs, watching technology constantly evolve and fostering innovation are aspects of my job that I enjoy.”

Scott Herbers
Scott Herbers
EVP, North America Sales and Marketing

Scott Herbers was named the leader of our North America Dealership Sales group in 2016.

Scott Herbers
EVP, North America Sales and Marketing

Scott Herbers is responsible for our North American sales. He and his team, are responsible for the growth and retention of the 9,000+ CDK customers in the automotive market and its adjacencies, including heavy truck, marine and recreation. Since joining CDK in 2002, Herbers held positions of increasing responsibility in sales, general management, marketing and operations. Prior to joining CDK, Herbers served as vice president, sales/marketing for EyeVelocity, a visual interactive software company, and Reynolds & Reynolds Company. He earned a bachelor’s degree from University of Oregon.

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"The automotive industry is positioned for incredible change, and I am passionate about ensuring that our strategies and execution meet the demands of this dynamic industry. Our customers and partners deserve nothing less than our very best as we deliver market solutions that help them adapt, change and grow to a prosperous future."

John Hickey
John Hickey
EVP, North America Customer Experience

John Hickey is responsible for Client Delivery, Implementation, Support and Customer Success/Consulting to help us provide best-in-class support to our customers.

John Hickey
EVP, North America Customer Experience

Upon graduating from Trinity College in Dublin John spent 10 years with General Electric in a variety of roles of increasing responsibility including Head of Re-engineering in Prague, Country Manager in the Philippines, and Integration, Productivity, and IT leader for Southeast Asia. During John’s tenure with GE he earned his Lean Six Sigma Master Black Belt.

Following his time at GE, John joined ADP as the General Manager in the Philippines and spent several years with the organization. Since joining CDK in 2016, John has led 1000+ strong implementation, training and operations teams across North America & Canada focused on Lean software & hardware installation, customer change support and training in automotive dealerships.

Neil Packham
Neil Packham
President, CDK Global International

Neil Packham is responsible for our International organization, with operations in 27 countries outside of North America and India, delivering solutions to customers in around 100 countries globally.

Neil Packham
President, CDK Global International

He and his leadership team are focused on developing collaborative technology that will enable a seamless customer experience for dealers and OEMs around the world. Neil has held senior positions within a number of large corporations and startups, primarily within the automotive, digital and software sectors.

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“I’ve always been passionate about technology and am excited about the future of our International business. We’re forming collaborative partnerships that will provide dealers and OEMs with the solutions and insights they need to navigate the future”

Mahesh Shah
Mahesh Shah
Executive Vice President and Chief Product and Technology Officer

Mahesh Shah is responsible for driving product innovation, research and development, building and testing, as well as outlining a roadmap for existing and future portfolios in partnership with the business.

Mahesh Shah
Executive Vice President and Chief Product and Technology Officer

Prior to CDK Global, Mahesh was the general manager and vice president, Acquisition and Divestiture, IT Consulting Services at Hewlett Packard Enterprise (HPE). In this role, he established a new business to deliver consulting and technology services to assist clients in executing the IT aspects of an acquisition or divestiture. Mahesh held various roles throughout his 16-year tenure at HPE including chief information officer, Enterprise Services and Software; IT separation leader; vice president, Product R&D and IT; executive director, Security Product Management and Development; and several other executive roles in IT automation and cloud engineering.

Early in his career, Mahesh was also a senior consultant for IBM Global Services, where he managed large-scale technology projects for many Fortune 100 companies. He serves on the board of advisors for several technology startups.

Mahesh earned his Bachelor of Commerce degree, specializing in management information systems from Concordia University in Montreal, Canada, and his Masters of Business Administration degree from Kellogg School of Management, Northwestern University, Evanston, Illinois.

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"It's quite simple for me — employees that enjoy their jobs and work in high-performing teams build better products and also serve customers more effectively. My first commitment is to focus on building an environment that empowers us to achieve our very best work, together. This is extremely important to me."

Joe Tautges
Joe Tautges
Executive Vice President and Chief Financial Officer

Joe Tautges oversees the accounting, financial planning and analysis, treasury, M&A, investor relations, internal audit and tax functions, corporate real estate, procurement and continuous improvement.

Joe Tautges
Executive Vice President and Chief Financial Officer

Prior to joining CDK, Joe served as the CFO of the $18 billion Enterprise Services segment of Hewlett Packard Enterprise (NYSE:HPE). Prior to HPE, he held various levels of increasing responsibility in both operations and financial management with Sears Holdings and Aon Hewitt. Before Aon Hewitt, Joe worked as an auditor at Arthur Andersen LLP. Joe earned a bachelor's degree from Northern Illinois University and is a Certified Public Accountant.

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"My passion is around helping businesses achieve their full potential, leveraging data and analytics for fact based decision making. Partnering with the leadership team and business to execute on the opportunities is critical as we achieve our full potential.”

Scott Thompson
Scott Thompson
Senior Vice President, Business Leader, CRM and Layered Applications

Scott joined CDK Global on October 7, 2019. He is accountable for strategic planning and execution for the CDK dealer management system agnostic offerings which includes CRM, Service, Desking, Menu, F&I, Inventory, Credit Services and Layered Apps.

Scott Thompson
Senior Vice President, Business Leader, CRM and Layered Applications

Scott joined CDK Global on October 7, 2019. He is accountable for strategic planning and execution for the CDK dealer management system agnostic offerings which includes CRM, Service, Desking, Menu, F&I, Inventory, Credit Services and Layered Apps.

Scott joins CDK from Austin-based Epicor Software Corporation, where he most recently served as head, automotive and business products. As a member of Epicor’s leadership team, he was responsible for a broad range of hardware and software solutions that sell both into and outside of the automotive industry.

Scott’s path to Epicor began much earlier, however. In 2007, Scott joined Internet AutoParts, Inc., a technology provider of auto parts distributors that supported their service-shop customers, as president and chief executive officer (CEO). Scott successfully led the company to growth, and in 2012, the company was purchased by Epicor.

Scott earned his Bachelor of Science in Business Administration (BSBA) degree in Accounting and Computer Information Systems from Drake University in Des Moines, Iowa.

Scott and his wife Kasie reside in Austin. They love to travel and explore with family who live across the U.S.

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“I am excited about the many opportunities in front of this tremendous organization and the automotive industry at large, and am thrilled to be stepping into a brand new role leading a best-in-class portfolio of solutions. Throughout my career, I have been driven by helping customers win, and I am looking forward to developing and cultivating long-standing relationships with CDK customers, built on trust, and reinforced by demonstrated, continuous success.”