Dealership-Wide>Intelligence Suite
Key Intelligence Reports Now Refresh Multiple Times Daily
July 15, 2026

Service Open and Closed RO reports, General Ledger reporting, Variable Operations, and Parts analytics now refresh multiple times throughout the business day, in addition to overnight updates. This gives teams more timely visibility into activity so they can monitor performance, identify issues and take action sooner.
Benefits
- Access more current data throughout the day, not just overnight
- Identify delays and operational issues sooner
- Improve follow-up on repair orders and completed work
- Make faster, more informed decisions with up-to-date reporting
- Keep teams aligned with more timely, consistent data
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